Medical Front Desk Receptionist

Why Join RxWellness?

RxWellness is actively seeking a Medical Front Desk Receptionist for our Alexandria location to provide exceptional patient service, oversee front desk operations, and support clinic efficiency. With over 28 years of experience, we are dedicated to helping patients lead Happier, Healthier Lives, Naturally through chiropractic and holistic wellness care.

What We Offer:

• Consistent Monday-Friday schedule: Early morning hours or late afternoon hours, no weekends
• Competitive hourly pay with performance-based bonuses
• Comprehensive benefits package, including optional medical and dental insurance, PTO, paid training, and employee discounts
• Growth opportunities with professional development and leadership training
• A collaborative, high-performing team that values trust, support, and inclusivity

About RxWellness Spine & Health

RxWellness Spine & Health is the #1 Reviewed & Recommended Chiropractic Clinic in the DMV area, specializing in chiropractic care, massage therapy, and holistic health services. We continue to grow through our patient-first approach and focus on quality care.

Recognition & Awards:

• Featured in Modern Luxury DC Magazine and Good Morning Washington (ABC7/WJLA)
• Named one of Inc. Magazine’s Fastest-Growing Companies in America
• CEO honored as Chiropractor of the Year (2023)
• COO recognized as a Top Leader in Healthcare (CIO Times)

Your Role as a Medical Front Desk Receptionist

As a Medical Front Desk Receptionist, you will be the first point of contact for patients, ensuring a welcoming and seamless experience from check-in to check-out.

Key Responsibilities:

• Patient Experience: Greet patients, provide excellent customer service, and ensure a smooth check-in/out process
• Front Desk Operations: Manage appointment scheduling, answer phones, and respond to e-correspondence
• Insurance & Payments: Verify insurance coverage, oversee collections, and assist with billing inquiries
• Team Collaboration: Work with the Practice Manager, Clinic Director, and Chiropractors to ensure efficient clinic flow
• Administrative Support: Maintain electronic medical records (EHR), attend staff training, and uphold HIPAA compliance
• Medical Documentation: Transcribe and notate medical documentation accurately to send to the insurance company within 48 hours of the time of the patient visit.

What We’re Looking For

We’re seeking a detail-oriented, organized, and proactive individual who thrives in a fast-paced medical environment.

The ideal candidate will bring:

• Front office or administrative experience required (medical setting preferred)
• Strong customer service skills: Friendly, cheerful, and professional demeanor
• Tech-savviness: Ability to navigate electronic medical records (EHR) and office software
• Excellent communication skills: Ability to work with diverse personalities and manage expectations
• Multi-tasking ability: Comfortable managing multiple priorities in a fast-paced setting
• High level of confidentiality: Must comply with HIPAA regulations and protect patient information

Location

We are primarily hiring for Alexandria, VA, but candidates may be considered for additional RxWellness locations, including:

• Arlington, VA
• Aldie, VA
• Ashburn, VA
• Herndon/Reston, VA
• Rockville, MD
• Tysons/McLean, VA
• Vienna/Oakton, VA
• Rockville, MD

How to Apply

If you are an experienced Medical Front Desk Receptionist or an enthusiastic candidate looking to grow in healthcare administration, we want to hear from you! Apply today and become a key part of our high-performing team.

Equal Opportunity Employer

RxWellness Spine & Health is committed to fostering a diverse and inclusive work environment. All qualified applicants will be considered regardless of race, color, religion, gender identity, national origin, disability, or veteran status.

Keywords

Medical Receptionist, Front Desk Coordinator, Patient Services, Chiropractic Receptionist, Healthcare Administration, Customer Service, Office Coordinator, Chiropractic, Wellness, Holistic Health, DMV Area, Maryland, Alexandria, Healthcare Support

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Free parking
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training

Schedule:

• Monday to Friday
• No weekends

Application Question(s):

• Are you able to work early morning hours or late afternoon hours? Please do not continue with the application if these hours do not work for you.

Experience:

• Customer service: 2 years (Required)
• Medical office: 2 years (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Alexandria, VA 22302 (Required)

Ability to Relocate:

• Alexandria, VA 22302: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20