What are the responsibilities and job description for the Manager, Logistics Operations position at RYAM?
About RYAM
RYAM is a global leader of cellulose-based technologies, including high purity cellulose specialties, a natural polymer commonly found in filters, food, pharmaceuticals and other industrial applications. The Company also manufactures products for paper and packaging markets. With manufacturing operations in the U.S., Canada and France, RYAM employs approximately 2,500 people and generates approximately $1.4 billion of revenues. More information is available at
RYAM’s intellectual property and manufacturing processes have been developed over 90 years, resulting in unique properties and very high quality and consistency. RYAM is consistently ranked among the nation’s top 50 exporters and delivers products to 79 ports around the world, serving customers in 20 countries across five continents.
At RYAM, we’re shaping the future of talent.
RYAM has a specific purpose…to be the world’s leading manufacturer of renewable products, including paper, packaging, and high purity cellulose. We want smart, innovative people who can find new ways to solve challenging problems. We need talented professionals across multiple disciplines who want to contribute to the company’s mission and advance its vision, while also shaping its future.
How you’ll shape the future of the Supply Chain Team :
- Manage off-site warehouse operations. Management oversight will include operational space utilization and requirements, compliance with established RYAM policy and procedures, overall transactional efficiency and effectiveness, and period reviews to align space requirements with the RYAM Master Global Inventory Strategy. Develop and implement Key Performance Indicators (KPIs) at all warehouse locations.
- Support logistics procurement personnel with the information necessary to facilitate effective and productive negotiation with transportation and warehousing providers that result in the lowest possible cost for those services. This includes taking a larger role in the procurement of Canadian trucking services, e.g. enhanced collaboration and strategy input.
- Determine the optimal delivery method for shipping and receiving freight between RYAM’s Canadian plants (Temiscaming, QC), customers, suppliers, and warehouses.
- Monitor and evaluate on a continuous basis the performance of transportation suppliers with regards to on-time delivery, quality of delivery, etc.
- Continuously monitor freight expenses for new approaches to reduce costs.
- Develop and maintain operational relationships with ocean, rail, and trucking logistics providers to allow for continuous improvement in logistics support execution and facilitate problem resolution.
- Ensure that material quality is preserved throughout the handling processes by both transport providers and storage providers.
- Oversight of Customs and Border Protection (CBP) Automated Commercial Environment (ACE) for Canadian operations.
- Manage Border crossing activities CBSA, Livingston and required reporting. (CERS, CARM).
- Manage C-TPAT compliance (Customs Trade Partnership Against Terrorism).
- Manage USMCA Certificates of Origin management for U.S. suppliers.
- Manage key Freight Forwarder Relationships for Canadian operations (e.g. GMI).
- Additional duties as assigned.
You’ll be someone who can bring :
Why you’ll love working for RYAM :
EOE / Vet / Disability
