What are the responsibilities and job description for the Scheduling Specialist position at Ryan K Anderson DPM PC?
Job Summary
Here at Foot and Ankle Specialists, GROWTH isn't just a goal - IT'S WHO WE ARE!
Job Description
Here at Foot and Ankle Specialists, GROWTH isn't just a goal - IT'S WHO WE ARE!
We are seeking a friendly, enthusiastic, smart and reliable Patient Care
Coordinator to join our team! The ideal candidate will be responsible for ensuring
that patients are accurately scheduled for appointments and procedures. At Foot
and Ankle, we are passionate about creating positive and meaningful interactions
with our patients to provide them with the best service in the nation! This role is
crucial for ensuring smooth operations throughout all departments while adhering
to industry standards and regulations. We're excited to meet the right candidate(s)
who will contribute to the growth and positive culture at Foot and Ankle
Specialists!
Scheduler Responsibilities:
Providing our patients with an above and beyond experience with every
interaction.
Scheduling, rescheduling, and canceling patient appointments as required.
Answering patients' questions regarding basic medical tests and
procedures.
Providing instructions to patients to ensure that they are prepared for
examinations and procedures.
Confirming patient appointments.
Courteously receiving incoming telephone calls and taking messages as
needed.
Explaining financial requirements and obligations to patients and entering
payments into the practice management system.
Scheduling referral appointments and follow-ups.
Verifying insurance details and informing patients of un-covered fees.
Filing documents and organizing supplies.
Scheduler Requirements:
Proven experience working in a medical office.
Working knowledge of medical terminology and medical insurance plans.
Proficient in Microsoft Office applications (Word, Excel, Outlook).
The ability to type and file accurately.
Excellent communication and organizational skills.
Good telephone etiquette.
Preferably bilingual (Spanish speaking)
Exceptional interpersonal skills with the ability to establish immediate
rapport with patients
One year of experience in customer service or reception in a health care
environment preferred
Excellent attention to detail with strong organizational skills
Previous healthcare experience and/or familiarity with medical terminology
helpful
Abilities:
We expect our coordinators to efficiently schedule, reschedule and cancel
appointments, schedule referral appointments, and verify patient's demographic
information. They should be self sufficient holding valuable time management
skills along with personal accountability. To be successful as a coordinator you
should be helpful, courteous and patient when answering telephone calls. Having
high organizational and attention to detail skills will ultimately help you succeed in
this role. an exceptional coordinator should be able to build and maintain a good
rapport with referring physicians and co-workers.
Benefits:
We offer a competitive compensation package and comprehensive benefits,
including medical, dental, and vision coverage, retirement plans, paid time off, and
opportunities for professional growth and development. Join our team and
contribute to improving the lives of our patients!
Equal Opportunity Employer:
We are an equal opportunity employer committed to fostering an inclusive and
diverse workforce. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual orientation, gender
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
No weekends
Experience:
Customer service: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Ability to Relocate:
Murray, UT 84107: Relocate before starting work (Required)
Work Location: In person
Salary : $19