What are the responsibilities and job description for the Express Service Representative position at Rydell Toyota of Grand Forks?
Rydell Toyota of Grand Forks is seeking Express Service Representatives to join our growing team in our service department. The primary purpose of this position is to serve as a liaison between customers and Oil and Lube Technicians and provide excellent customer service.
At Rydell Toyota of Grand Forks, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Rydell is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
Schedule/Pay
- Above-average wage of $17-$19/hour depending on experience
- Schedule availability between the hours of 7am to 5pm Monday through Friday and every 4th Saturday 8am- 2pm
Benefits
- Above average health, vision, and dental insurance with family and child coverage
- Short- and long-term disability insurance and life insurance at group rates
- After 1 year, a 401(k) with company matching dollars up to 4%
- Paid time off
- We also offer great “in-house” benefits including discounted services, an employee vehicle purchase program and paid time off to volunteer.
Key Duties and Responsibilities
- Greet walk-in customers and assess needs.
- Obtain vehicle and customer information.
- Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
- Sell services to customers and coordinate service with technicians when needed and requested.
- Explain completed work and all charges to customers.
- Cashier duties as assigned
- Manage a small group of technicians to help them achieve their maximum potential.
Essential skills, experience and requirements
- Excellent time management: ability to organize and manage tasks at various stages of completion.
- Professional appearance and excellent interpersonal and communication skills.
- Demonstrate commitment to the needs of the team.
- Basic computer/typing proficiency.
- Ability to work with minimal supervision.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.
Salary : $17 - $19
