Claims Team Lead - Homeowners (Full Time Staff)

Job Description

Overview:

The Team Lead will investigate, evaluate, reserve, negotiate and resolve assigned claims in accordance with client guidelines. The Team Lead will lead a time that provides timely, accurate, fair, and professional service to all clients and insured parties while maintaining a high level of production. Must have property claim handling experience.

Key Responsibilities:

• Monitor the day-to-day operations for the claims staff.
• Daily claims focus, assisting with allocation of claims.
• Ongoing feedback to management and client(s).
• Provide management oversight of claims files.
• Responsible for employee timecards and PTO requests, notifying Management as necessary.
• Assist client with escalated queries and provide suitable query resolution.
• Contribute toward continuous improvement and innovation at process and procedure level.
• Assist with interviewing and staffing needs.
• Other duties as assigned.
  
  

Qualifications:

• Bachelor’s Degree
• 5 plus years of related property claim handling experience
• Experience leading a team preferred
• GuideWire experience required
• Xactimate estimating experience required
• Must hold a valid claims adjusting license
• Familiar with a variety of field concepts, practices and procedures
• Ability to speak Spanish a plus
  
  

Recruitment Fraud Notice: RYZE Claim Solutions has discovered incidents of employment scams, where fraudulent parties pose as RYZE employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. Please know that RYZE has standard operating processes and procedures in place for the interviewing and hiring process. We encourage you to use caution when engaging with individuals.