Service Designer

JOB SUMMARY

Provide excellent service to customers by providing assistance to the Senior Service Designer, service design staff and Service Manager. Works within NFPA standards to create and draft sprinkler designs. Works to achieve annual company objectives and personal performance goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Ability to complete a sprinkler drawing as detailed in most current NFPA standards documentation.
• Ability to identify the building construction type as identified in most current NFPA standards documentation.
• Ability to identify types of hazards and the appropriate protection for it.
• Familiarity with a project budget and ability to work within it.
• Ability to coordinate work with other trades on non-complex projects.
• Ability to understand and resolve coordination problems.
• Ability to effectively design a project; including cutting pipe with all appropriate fittings.
• Ability to select all required materials for installation.
• Ability to operate present version of AutoCAD and all current AutoCAD tools.
• Ability to coordinate pipe drawing, heads, hangers & other sprinkler components critical to design, field or other trade affected (non-complex project).
• Ability to conduct a field survey alone or with others to obtain all proper dimensions and information.
• Ability to correctly project hours, installation, field survey results, etc. for a project.
• Ability to meet industry quality standards in producing drawings, hydraulic calculations, material pick offs and material submittals for a project.
• Ability to develop a complete material submittal that meets industry standards.
• Ability to correctly complete project paperwork, such as: test papers, insurance permits, punch list.
• Ability to identify what is in contract vs. what is not in contract and alert appropriate personnel in writing.
• Ability to troubleshoot and identify potential problems before they manifest.
• Responsible for ordering all materials necessary to complete a project.
• Communicate in face-to-face meetings with customers in a way that provides the company and the customer with accurate, thorough information about a job, and that leaves the customer with a positive impression of our company and our service.
• Must have complete knowledge of all applicable fire codes, including NFPA 13.
• Will be responsible for taking on role as project leader, and must direct other team members in completing project efficiently and accurately.As project leader, responsible for giving regular, complete, and professional status reports information to the Service Manager.
• Works with other departments to service customers.
• Works to achieve company’s annual objectives and to achieve personal performance goals.
• Operates at all times in compliance with the company’s safety practices.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED is required.
• 2 years of experience in Fire Protection design is required.
• Engineering background is a plus.
• Some mechanical aptitude is required.
• Proficiency in AutoCAD, Hydratec CAD, and stock listing programs is required.
• NICET Certification is a plus.
• Demonstration of a positive attitude is required.
• Ability to think strategically, make sound decisions, and produce accurate and timely results is required.
• Building positive working relationships with multiple levels of employees and management is required.
• Demonstrating integrity and professionalism is required.
• Demonstrating commitment to company values is required.
• Excellent organizational skills is required.
• Ability to follow-up on tasks and assignments in a timely manner is required.
• Excellent written and verbal communications skills are required.
• Ability to prioritize in a fast paced multi-task environment is required.
• Ability to perform basic business mathematical functions is required.
• Ability to work with minimal supervision is required.
• Ability to work effectively in a team environment is required.
• Complying with all operating policies, procedures, executed Plans, and Programs is required.

LANGUAGE SKILLS

Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, customers, vendors and suppliers.

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear. The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to walk and reach with hands and arms. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The strength rating for this position is classified as light work which entails exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly. Operation of a computer, telephone, hand calculator, copiers/fax machine are required. The employee must be able to understand simple math, simple drawings, financial reports, legal documents, simple memos, and business letters. The employee also must be able to write simple memos, summaries, and business letters.