What are the responsibilities and job description for the Client Assistance Coordinator position at S & A Group?
We are excited to welcome dedicated professionals who have a strong background in customer service and a genuine desire to provide exceptional support to both prospective and existing clients.
As a Client Assistance Coordinator, you will play a key role in helping potential clients understand the advantages of our programs and guide them in selecting the best plan upgrades. Your responsibilities will also include delivering exceptional service to our current clients by addressing their billing questions, updating benefit packages, and offering valuable recommendations. The ideal candidate will have experience in customer service or sales, along with strong communication skills. You will be responsible for managing client relationships to ensure their satisfaction, fostering open communication, and contributing to our ongoing progress.
What We Offer
As a Client Assistance Coordinator, you will play a key role in helping potential clients understand the advantages of our programs and guide them in selecting the best plan upgrades. Your responsibilities will also include delivering exceptional service to our current clients by addressing their billing questions, updating benefit packages, and offering valuable recommendations. The ideal candidate will have experience in customer service or sales, along with strong communication skills. You will be responsible for managing client relationships to ensure their satisfaction, fostering open communication, and contributing to our ongoing progress.
What We Offer
- Flexible Remote Work: Enjoy the convenience of working from home, with occasional in-person meetings.
- Thorough Training: Receive comprehensive training designed to equip you for success in your role.
- Career Advancement: Take advantage of opportunities for rapid growth within the organization.
- Collaborative Environment: Work in a supportive and positive team setting.
- Performance-Based Bonuses: Earn additional income based on your achievements.
Salary : $50,000 - $65,000
