What are the responsibilities and job description for the Commercial Treasury Sales Support Administrator position at S and T Bank?
Job Title: Administrative Support Specialist
About the Role:
The successful candidate will be responsible for providing administrative support to various departments within S&T Bank. This role requires a high level of organizational skills, attention to detail, and effective communication. The ideal candidate will have experience in customer service and/or treasury products, with a strong ability to work independently and as part of a team.
Key Responsibilities:
Requirements:
Working Conditions:
Equal Opportunity Employer:
S&T Bank is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive workplace culture.
About the Role:
The successful candidate will be responsible for providing administrative support to various departments within S&T Bank. This role requires a high level of organizational skills, attention to detail, and effective communication. The ideal candidate will have experience in customer service and/or treasury products, with a strong ability to work independently and as part of a team.
Key Responsibilities:
- Prove competencies in bank operations by demonstrating product knowledge and service expectations.
- Act as liaison between TM Sales and TMSI/Deposit Operations/Wire teams.
- Maintain working knowledge of all department procedures.
- Assist in maintaining up-to-date corporate and departmental policies and procedures.
- Attend periodic education opportunities to stay up-to-date on regulations/rules.
- Assist in special projects, such as new product implementation and procedure documentation.
- Act as primary point of contact with customer to resolve discrepancies related to documentation or authorization of customer requests.
- Manage Customer Requests for updates and maintenance of Signature Cards, Account Resolutions, Beneficial Ownership Documents, Wire Set Ups, Repetitive Money Transfer Agreements and corresponding Bank/Treasury Documents.
- Follows up on deposit accounts opened and corrects deficiencies or document exceptions.
- Assigns work received via email to TMSI and Deposit Operations/Wire employees.
- Maintains a good working relationship with bank employees in other departments and business lines.
Requirements:
- Requires a high school diploma or equivalent, plus specialized training, a two-year degree or equivalent work experience.
- Requires five to ten years general experience required, with Customer Service and/or Treasury Product experience preferred.
Working Conditions:
- Operates a keypad device: 80% of the day.
- Sitting is required for 6 hours per day.
- Required to stand 1 hour per day.
- Required to walk 1 hour per day at a moderate speed.
Equal Opportunity Employer:
S&T Bank is an equal opportunity employer. We welcome applications from diverse candidates and are committed to creating an inclusive workplace culture.
