What are the responsibilities and job description for the Commercial Treasury Sales Support Administrator position at S and T Bank?
Job Description
The ideal candidate will be responsible for performing various administrative functions, including reducing fraud risks, centralizing customer support, and solving process gaps across multiple departments.
- Prove competencies in bank operations by demonstrating product knowledge and service expectations.
- Act as liaison between TM Sales and TMSI/Deposit Operations/Wire teams.
- Maintain working knowledge of all department procedures.
- Assist in maintaining up-to-date corporate and departmental policies and procedures.
- Attend periodic education opportunities to stay up-to-date on regulations/rules.
- Assist in special projects, such as new product implementation and procedure documentation.
Key Responsibilities:
- Manage Customer Requests for updates and maintenance of Signature Cards, Account Resolutions, Beneficial Ownership Documents, Wire Set Ups, Repetitive Money Transfer Agreements, and corresponding Bank/Treasury Documents.
- Follow up on deposit accounts opened and correct deficiencies or document exceptions.
- Assign work received via email to TMSI and Deposit Operations/Wire employees.
- Maintain a good working relationship with bank employees in other departments and business lines.
Requirements:
- Requires a high school diploma or equivalent, plus specialized training, a two-year degree or equivalent work experience.
- Requires five to ten years general experience, with Customer Service and/or Treasury Product experience preferred.
Physical Demands:
- Operates a keypad device 80% of the day.
- Required to stand 1 hour per day.
- Required to walk 1 hour per day at a moderate speed.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Salary Range: $55,500 - $95,100
Salary : $55,500 - $95,100
