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I.T. System Administrator (Office of Information Technology)-61007243

S.C. Department of Public Health
Richland, SC Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 2/9/2025
Job Responsibilities

Work that makes a difference!

Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity

This position is part of the South Carolina Department of Public Health's Office of Information Technology is hiring for an experienced I.T. professional to serve as an I.T. System Administrator . Under limited supervision, serves as administrator and technical support for server computing. Plans, installs and maintains the agency server computing infrastructure hardware and software in both physical and virtual environments to ensure quality services and to maintain compliance with agency information security policies and procedures. Serve as a primary support contact for key enterprise application infrastructure and middleware.

  • Serves as the technical support for server computing for daily operations of the agency's Data Center. Provide support for MS Windows Servers in physical and virtual environments, web-related technologies and server-related infrastructure to provide quality services to internal and external customers. Develop and maintain guidelines and procedures related to the installation, configuration and maintenance of agency servers and associated devices.
  • Provide technical support for Tier-3 level issue resolution and project implementations. Assists with monitoring performance and stability of the agency servers, data storage, backup and disaster recovery. Manages, maintains, reports and audits hosted roles and services including but not limited to: Web, File, Print, Application Middleware, MS Hyper-V, MS Active Directory and Citrix.
  • Actively represent the agency on internal and external teams as needed and assigned. Consult with management, staff and end users of technology for preparation of needs assessments, solutions, strategies and standards.
  • Assist with other duties as requested by IT management.
  • Work assignments for installing, configuring, and monitoring computer technologies. Consults with managers, administrators, and other IT professionals on installation requirements and system changes. Assists in troubleshooting and restoring services by analyzing, identifying, and diagnosing faults using established processes and procedures. Works with software and hardware vendors to resolve issues and to correct errors. Assists in monitoring and maintaining data integrity of systems. Ensures that updates are applied to systems in a timely manner. Configures systems to adhere to IT policies and standards. Documents system changes and provides written and oral reports. Assists in maintaining hardware and software inventories.

Minimum And Additional Requirements

A bachelor's degree in information technology systems, computer science, or a related field and experience in information technology systems or a related area.

Relevant experience may be substituted for the bachelor's degree in lieu of the educational requirements above on a year-for-year basis upon HR approval.

  • Work experience in the modification and maintenance of system programs, design and development of system software, and debugging of system software.

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

Preferred Qualifications

  • System Administrator experience
  • Excellent troubleshooting skills
  • Ability to analyze and diagnose application/operating system connectivity/issues

Additional Comments

DRIVING RECORD: If this position requires the applicant to possess a valid driver’s license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

EEO: SCDEHC is an equal employment opportunity/affirmative action employing agency. We are committed to a diverse workforce. SC DHEC does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.

The South Carolina Department of Health and Environmental Control offers an exceptional

benefits package for FTE positions that includes:

  • Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and

Children

  • 15 days annual (vacation) leave per year
  • 15 days sick leave per year
  • 13 paid holidays
  • State Retirement Plan and Deferred Compensation Programs
  • REMOTE WORK: The option to work partially remote and / or on an adjusted work schedule may be available after six (6) months of employment.

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