What are the responsibilities and job description for the Cashier position at S&k Gaming Llc?
SUMMARY
The Cage Cashier is responsible for counting large sums of monies. The cashier conducts financial transactions for customers and reconciles daily summaries of financial transactions. maintains cleanliness and order in customer areas and maintains records of promotional drinks and other items. The cashier must always maintain a pleasant and courteous demeanor. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job.
DUTIES & RESPONSIBILITIES
- Performs all functions in accordance with applicable laws and gaming regulations, the mission and vision statement and objectives of S&K Gaming LLC as well as established policies, procedures, and controls.
- Maintains a working knowledge of casino operations and relevant gaming issues, regulations, and Tribal Internal Control Standards in accordance with NIGC Minimum Internal Control Standards.
- Use a computer to record transactions.
- Provide check cashing authorization through VIP Global Financial, provide credit card cash advances through Cash Club system.
- Keep precise records.
- Report transactions involving large sums in the FabiTrack system.
- Balance money drawers at the end of each shift.
- Maintain integrity of gaming cage.
- Ensure the accuracy of reports such as authorized forms, transaction control, and exchange summary reports.
- Acknowledge guest promptly while providing exceptional customer service.
- Provide change and cash gaming tickets for customers when needed.
- Maintain eye contact and anticipate guest needs.
- Follows alcohol awareness procedures for preventing intoxication of guests and if they become intoxicated how to handle the guest.
- Greets customers, gives a warm and pleasant farewell to guests, and invites them to return.
- Keeps a neat and clean cage area.
- Demonstrate a high level of discretion and professionalism when dealing with daily operations, personnel issues.
- Be knowledgeable and able to follow all policies and procedures as outlined in the official Cash Handling Manual and the Official Policies and Procedures Manual established by S & K Gaming LLC.
- Communicates continually during shift with staff to ensure smooth operations and on Title 31 compliance.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
- Performs all duties and responsibilities in a timely and effective manner in accordance with established policies.
- Maintain confidentiality of customers transactions.
- Maintain a teamwork effort.
- Periodic deep cleaning.
- Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
- None
REQUIRED KNOWLEDGE, SKILLS & ABILITIES
- The ability to follow instructions and to perform repetitive tasks under close supervision is required.
- This individual must be punctual and dependable in reporting to work as scheduled and completing assigned tasks.
- This individual must maintain a neat and hygienic appearance.
- This individual must be able to work effectively with peers, staff members and regulatory agency personnel.
- Clear, professional communication skills required.
- Must possess good math skills.
- Must be extremely numbers oriented and computer literate.
- Knowledge of equipment uses such as computers, currency counters and calculators.
EDUCATION and/or EXPERIENCE
- High School Diploma or equivalent required.
- Six (6) months of experience in a cash handling preferred.
CERTIFICATES, LICENSES, AND REGULATIONS
- Required to complete Title 31 Bank Secrecy Act annually.
- Required to watch Customer Service video annually.
- Required to watch Sexual Harassment video every 2 years.
- SafeServ certification required.
- Must complete gaming application and fingerprint process.
- This individual will be required to successfully pass a pre-employment drug test and as a condition of employment will be subject to random drug testing.
- It is always the responsibility of the employee to always have all documents current and valid.
