What are the responsibilities and job description for the Customer Service Representative position at S&L Beverages, LLC?
At S&L Beverages, LLC, we are seeking a talented individual to join our Frickers host team. As a key member of our front-of-house staff, you will be the first point of contact for our guests and play a crucial role in creating a welcoming atmosphere.
Key Responsibilities:
- Greet and welcome guests upon arrival, providing them with information about our menu, specials, and events.
- Ensure seamless transitions during meal service by managing waiting lists, seating guests, bussing tables, and assisting servers.
- Develop strong relationships with guests through attentive service, prompt communication, and a genuine interest in their dining experience.
- Participate in pre-shift meetings to stay informed about daily events, promotions, and any changes to the menu or services.
We offer a range of benefits to our employees, including flexible scheduling, meal and clothing discounts, free birthday meals, holiday pay, and rewards programs.
Requirements:
- A positive attitude and enthusiasm for delivering exceptional customer service.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Ability to multitask and prioritize tasks while maintaining a high level of attention to detail.
- Familiarity with cash handling procedures and basic math calculations.
