What are the responsibilities and job description for the Services Manager position at S&ME Inc.?
Services Manager
Requisition Number : 2025-1800-03
S&ME is seeking an experienced manager seeking a challenging opportunity with a firm committed to our employees and providing excellence to join our Construction Services team within our Transportation Market in Duluth, Georgia as a Services Manager . Join us at S&ME!
What You Will Do :
The Services Manager leads operations and team development to ensure successful project delivery and client satisfaction. This role oversees a team of RTT field technicians, scheduling, and project management for field, laboratory, and office activities. The ideal candidate will excel in leadership, client relations, and operational efficiency while fostering a safe, collaborative, and growth-oriented work environment. Managing a location with over $1.5M in annual revenue and 15 or more employees, this position focuses on achieving utilization, quality, and financial goals in partnership with the Office Principal.
- Team Leadership and Oversight : Provide direct supervision to Field and Laboratory Supervisors, technicians, professionals, and administrative staff. Mentor employees and conduct performance reviews to foster growth and accountability.
- Scheduling and Resource Management : Ensure staff are appropriately scheduled to meet project demands, balancing workloads effectively to achieve utilization goals.
- Training and Certification : Oversee training programs to maintain necessary certifications and technical skills. Support staff in achieving project-specific requirements.
- Client and Project Management : Supervise proposal preparation, ensure accurate scoping of services, and actively participate in business development to build client relationships and meet sales goals.
- Operational Excellence : Manage equipment, fleet, and supplies to support projects efficiently. Monitor calibration and quality systems to maintain high standards.
- Safety and Compliance : Promote a safe work environment by modeling safety best practices, leading safety meetings, and ensuring compliance with regulatory standards.
What You Bring :
Working Conditions and Physical Demands :
You are willing and able to perform the physical demands of this position with the use of Company-provided Personal Protective Equipment such as :
Who We Are :
At S&ME, we've spent over 50 years providing innovative solutions in geotechnical, civil, environmental, and construction materials disciplines. Our team of 1,000 employee-owners spans over 10 states, working together to deliver impactful results for our clients. We foster a culture of collaboration, honesty, and dedication, with a focus on making positive contributions to the communities we serve. As employee owners, we're invested in each other's success and prioritize creating an environment where everyone can thrive, both professionally and personally.
What We Offer :
We offer a comprehensive benefits package with a full suite of options, including well-being programs to support you and your family, as well as the development resources you need to advance in your career. We also believe in a flexible working environment, allowing you and your manager to determine how you can work most effectively and collaboratively to meet your client, team, and personal commitments.
If you are seeking a challenging and rewarding career with a firm committed to our employees and providing quality service to our clients, join our team!
This full-time role offers competitive pay based on experience. Candidates must comply with our Fleet Management, Substance Policy, and Reference Check requirements. Only candidates with valid employment eligibility (I-9) will be considered. Visa assistance is not available. S&ME reserves the right to hire internally or externally at any time. No candidate / recruiter calls, personal calls, or walk-ins are accepted.
