Accounts Receivable Specialist

S-One is seeking a full-time Accounts Receivable Specialist to join our expanding team. We seek a highly motivated individual who is willing to work remotely or in our Sarasota office. In this role, you will be responsible for performing various accounting tasks requiring accurate & timely recording of cash receipts, research & efficient resolution of issues as they arise, and daily interaction with outside customers and other departments relative to specific assigned accounts.

POSITION RESPONSIBILITIES:

• Execute outbound collection calls and emails in a manner to collect funds while preserving client relationships
• Exhibit good customer service by resolving customer billing issues and inquiries with a sense of urgency
• Review and monitor assigned accounts and all applicable collection reports to identify aged receivables
• Communicate with sales representatives promptly regarding customer account status, pending orders, credit limits, and all other inquiries
• Process deposits for credit card batches and research discrepancies
• Post and apply customer payments for specified subsidiaries daily - lockbox, ACH/wire, and checks mailed to the office
• Review and resolve auto-invoicing failures daily
• Issue customer refunds for canceled orders, duplicate payments, sales tax adjustments, and returns
• Assist with external audits, including but not limited to running reports, process demonstrations, and providing backup for entries

POSITION REQUIREMENTS:

• Solid understanding of accounts receivable process and collection activities
• 2-5 years of accounts receivable experience
• Proficiency in MS Office with strong MS Excel knowledge
• Detail-oriented, organized, resourceful, deadline-driven, and able to manage shifting priorities
• Able to work well with others in a fast-paced, collaborative team environment
• Must be able to take initiative and work independently
• Must be comfortable inquiring for guidance as needed
• NetSuite experience (preferred)