What are the responsibilities and job description for the Host position at S&P Restaurant Group?
Job Summary
We are seeking a friendly and organized Host/Hostess to join our team in providing exceptional guest experiences. The ideal candidate will be the first point of contact for our guests, responsible for greeting and seating them while ensuring a welcoming atmosphere. This role requires excellent communication skills and a passion for hospitality to enhance guest relations and contribute to a positive dining experience.
Duties
- Greet guests warmly upon arrival and guide them to their tables.
- Manage the reservation system and maintain an organized seating chart to optimize table turnover.
- Communicate effectively with the kitchen staff and servers to ensure timely service.
- Assist guests with inquiries regarding the menu, specials, and restaurant policies.
- Handle guest complaints or concerns with professionalism and empathy, ensuring satisfactory resolutions.
- Maintain cleanliness and organization of the host stand and dining area.
- Utilize Open Table system for managing reservations and guest interactions efficiently.
- Demonstrate excellent phone etiquette when taking reservations or answering inquiries over the phone.
Experience
- Strong communication skills with a focus on guest relations and hospitality.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to help others are essential for success in this role.
Join us in creating memorable experiences for our guests by applying your skills in hospitality as a Host/Hostess!
Job Types: Full-time, Part-time
Pay: $14.00 - $20.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Boca Raton, FL 33496 (Required)
Ability to Relocate:
- Boca Raton, FL 33496: Relocate before starting work (Preferred)
Work Location: In person
Salary : $14 - $20
