What are the responsibilities and job description for the CSR/Dispatcher position at S&S Employment Partners?
Our client is seeking a Customer Service Representative/CSR / Dispatcher to join the team.
This is a full-time, temporary-to-hire opportunity where you will earn up to $23.00/hour, depending on experience. You will work on-site Monday through Friday, from 7am-4pm or 8am-5pm.
To qualify for the CSR/Dispatcher position, you must have:
- Proficiency/experience with multi-line phone system operations
- Typing skills of 50-70 words per minute while talking
- Excellent customer service skills
- Excellent organizational skills
- Good communication skills, both verbal and written
- Understanding of ServiceTitan software a plus
Some of your responsibilities as CSR/Dispatcher will include:
- Answering phones / Managing multi-line phone systems
- Maintaining typing speed of 50-70 words per minute while speaking with customers
- Providing exceptional customer service
- Scheduling service calls
- Dispatching technicians
- Entering invoices for job costing
- Creating job reports
- Utilizing Google Sheets, Outlook and other basic office software
If you are high energy and have excellent customer service and typing skills, then please submit your resume for immediate and confidential consideration.
We are an Equal Opportunity Employer
Salary : $23
