Call Center Customer Service Rep

S&S Mechanical is looking for a full-time Call Center Customer Service Rep to join our St. George, UT-based team. We are looking for a people-person who thrives in a call center setting.

Your phone skills are in demand - submit your application and let us connect you with your next career move!

PAY & BENEFITS

One of the ways our customer service team feels valued is by receiving competitive pay ranging from $45,000 to $55,000, along with performance incentives.

Our HVAC and plumbing repair company also provides outstanding benefits like:

• Health insurance
• A 401(k) with a company match
• Profit sharing
• Paid time off (PTO)

THE TYPE OF CALL CENTER CUSTOMER SERVICE REP WE'RE LOOKING FOR

• Customer service minded
• Positive attitude

Every day as a Call Center Customer Service Rep starts with a smile. You convert incoming customer calls into booked service appointments effortlessly, making every conversation count. As you deliver call scripts, your authentic cadence shines through, clear, compelling, and personable. Each interaction is an opportunity to connect, and you embrace it fully. When customers have requests or concerns, you respond promptly, resolving issues gracefully and confidently. Throughout the day, you embody the brand, ensuring every caller feels valued and heard. By the end of your shift, you've not only booked appointments but also built trust and loyalty, one call at a time.

Our customer service team works Monday through Friday, 8 AM-5 PM, with an hour for lunch. Overtime is offered during peak season!

ABOUT S&S MECHANICAL

Since our shop opened over 40 years ago, S&S Mechanical has grown from a small operation to a successful company that serves St. George and the surrounding communities. From plumbing and HVAC repair to add-ons and construction services, we love helping clients feel more comfortable in their homes and businesses. Despite how much we've grown, we continue to operate on the same basic principles of client satisfaction, quality repairs, warranty-backed installations, and friendly service. We have maintained our place as a premier home services company in the Dixie area!

PERKS OF BECOMING PART OF OUR FAMILY

Our highly skilled employees are dedicated to ensuring that our clients can live comfortably. We have a wonderful team and an excellent culture. It's important to us to create a work environment that is supportive and understanding. Plus, we offer generous wages, benefits, and perks!

If you think this call center job with our plumbing and HVAC company is a fit for what you are looking for, then applying is a snap. The initial application process should take you less than 3 minutes to complete. Good luck!