Commercial Tire Service Manager

S&S Tire / Best One Tire & Service, a leading provider of commercial tire products and services in the Vienna, WV area, is seeking a Commercial Tire Service Manager to oversee daily operations. This role is responsible for supervising mechanics, installers, and tire technicians, as well as coordinating service for customer accounts—both on-site and for roadside assistance—to ensure efficient and reliable support.

Essential Functions

• Schedule and assign tasks based on work priorities, equipment needs, and personnel skills
• Monitor employee performance and ensure compliance with safety procedures
• Inspect tools, equipment, and facilities to identify maintenance needs or safety hazards
• Manage budgets, purchasing, and departmental expenditures
• Requisition tools, equipment, and materials as required
• Support employee development through coaching and training
• Investigate accidents and prepare reports with findings
• Recommend or implement personnel actions, including hiring and disciplinary measures
• Perform complex maintenance and repair tasks using specialized tools
• Develop and evaluate maintenance policies and procedures
• Maintain inventory and ensure proper shop conditions
• Inspect completed work to ensure quality and compliance
• Coordinate with vendors and suppliers on products and services
• Design or modify equipment to meet operational requirements

WE OFFER

• Competitive salary: $45,000–$50,000, based on experience, plus bonus eligibility
• Comprehensive health benefits: Medical, dental, vision, life insurance, and more
• Health Savings Account (HSA)
• Paid time off and paid holidays
• 401(k) with company matching
• Monthly cell phone reimbursement
• Company-provided fuel card
• Employee Assistance Program (EAP)
• Employee discounts on products and services

Qualifications

• Education: High School Graduate or General Education Degree (GED): Required
• Experience: 2 plus years of relevant industry experience: fleet, truck, farm, heavy equipment, OTR, commercial vehicles, ect.
• Computer Skills: General Computer skills are required. Familiar with programs such as Microsoft Word, Excel, Outlook (e-mail), and able to send and receive e-mail.
• Must be able to learn how to enter work orders in point-of-sale environment, print work orders, make changes to work orders and produce invoices.
• Other Requirements: Fork-lift training, OSHA requirements, Safety training and any other training or certifications as required in location.
• Minimum of 23 years of age, good motor vehicle record (no more than 3 violations in the last 3 years).

Skills & Abilities

• Communication Skills – Clear and effective in both spoken and written communication
• Customer Focus – Prioritizes customer needs while maintaining company standards
• Decision Making & Leadership – Makes sound decisions and motivates others to perform effectively
• Integrity & Ethics – Demonstrates honesty, credibility, and adherence to professional standards
• Organization & Self-Motivation – Works systematically with minimal supervision
• Technical Proficiency – Understands and applies complex technical concepts
• Composure Under Pressure – Stays calm and effective in high-stress situations
• Relationship Building – Builds strong, collaborative connections with others

About S&S Tire: S&S Firestone, Inc, headquartered in Lexington, KY, has grown to one of the largest independent tire dealerships in the country. S&S currently operates 13 full-service commercial locations, 12 wholesale distribution centers, and 2 Bandag retread facilities across 10 South-Eastern states. The company employs in excess of 550 people and operates a fleet of over 300 service and delivery vehicles. In 2019, S&S Tire celebrated their 45th year in business and has consistently been recognized by both Modern Tire Dealer and Tire Business magazines as a leader in the industry. To see more about S&S Tire visit their website at www.sstire.com

S&S Tire Mission, Vision, and Values:

Vision: Be the simplest, Fastest, and most Reliable

Mission: Create value providing essential products and services that move forward the American economy and way of life

Core Values:

• Act with integrity
• Create customer centric value
• Ensure Longevity
• Develop Employees

An Equal Opportunity Employer

Drug Free Workplace

Join the team today! S&S Firestone, Inc. - COMMERCIAL TIRE SERVICE MANAGER