What are the responsibilities and job description for the Senior Medicaid Change Management Specialist (Remote) position at S2Tech?
Senior Medicaid Change Management Specialist
Location: Remote
About Us:
Known for “Delighting the Client” through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Services related projects. Feel free to learn more at www.s2tech.com.
Why S2Tech?:
- Stable privately-owned company with a strong reputation for building long-term client relationships through the delivery of consistent value-based service
- 25 years providing IT and Business services to private customers and government programs throughout the United States
- Expansive client portfolio and active projects – employees benefit from innovative project exposure and in-house skill development training/courses
- Corporate culture that emphasizes the importance of family and promotes healthy work-life balance
- Offer competitive pay and a range of benefits including:
- Medical / Dental / Vision Insurance – insurance premium assistance provided
- Additional Insurance (Life, Disability, etc.)
- Paid Time Off
- 401(k) Retirement Savings Plan & Health Savings Account
- Various training courses to promote continuous learning
- Corporate Wellness Program
- Be part of a company that gives back through its non-profit organization, Fortune Fund, which was launched in 2001. The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals
Job Overview:
We are seeking a Senior Medicaid Change Management Specialist to lead and support large-scale Medicaid modernization and transformation initiatives. This individual will play a critical role in guiding stakeholders through change, ensuring successful adoption of new systems, processes, and organizational structures related to Medicaid programs. The ideal candidate will have extensive experience in Medicaid policy, program operations, stakeholder engagement, and structured change management methodologies.
Responsibilities:
- Lead the development and execution of change management strategies and plans to support Medicaid system modernization, organizational transformation, and policy implementation efforts
- Conduct impact assessments and stakeholder analyses to identify potential challenges and opportunities
- Design and deliver communication, training, and engagement plans tailored to various stakeholder groups, including state agencies, providers, contractors, and Medicaid members
- Collaborate with project management, IT, business process, and policy teams to ensure alignment of change initiatives with program goals
- Serve as a trusted advisor to senior leadership, providing insight and recommendations on change risks and readiness
- Monitor adoption, utilization, and proficiency of changes; identify resistance and work to mitigate it
- Develop metrics to evaluate change success and make data-driven adjustments to plans as needed
- Support the development of SOPs, job aids, and knowledge management tools to embed change
- Facilitate workshops, focus groups, and executive briefings
Qualifications:
- Bachelor’s degree in Public Health, Social Work, Organizational Development, Business Administration, or related field (Master’s preferred)
- 7 years of experience in Medicaid, healthcare consulting, or health and human services programs
- 5 years of direct experience in change management roles supporting complex initiatives
- Experience with Medicaid Enterprise Systems (MES), MMIS modernization, or CMS-funded projects strongly preferred
- Familiarity with change management frameworks such as Prosci, ADKAR, or Kotter
- Excellent communication, facilitation, and interpersonal skills
- Ability to navigate politically sensitive environments and build consensus among diverse stakeholders
- Strong project management, documentation, and analytical skills
Preferred:
- Prosci Certified Change Practitioner
- PMP or related project management certification
- Lean Six Sigma or Organizational Development certifications are a plus
S2Tech is committed to hiring and retaining a diverse workforce. We are an equal opportunity employer making decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.
