Home Equity Production Assistant

This is a hybrid position.

We are excited to share that S3 was named a Top Workplace of 2022 and 2023 through the Baltimore Sun , 2023 Top Workplace in the USA as well as for leadership , and 2023 America’s most loved workplaces by Newsweek . Our commitment to teamwork and a positive attitude enables us to deliver service that generates quality results for our partners. If you join our team, we’ll invest in your learning and development through training programs designed to power your success .

S3 is a Credit Union Service Organization (CUSO) which is an organization, owned by credit unions. We serve credit unions by supporting their operations and delivering world class service.  We support the credit union members with their loans, deposits and other financial needs to achieve their goals.

The Production Assistant role provides direct support to the Home Equity Processors by ensuring vendor orders are placed , coordinating loan documentation , and ensuring they are saved to the corresponding file. This position plays an essential role in assisting the Home Equity Processors work through the loan process in a quick and efficient manner to meet our members’ needs.

S3 STAR Values

• Service
• Teamwork
• Attitude
• Results
  
  

Department: Home Equity

Reports to: Manger, Home Equity Processing

Top Job Responsibilities

• Managing loan conditions documents using the inbox and shared drive to ensure they are filed accordingly and in a timely manner .
• Place vendor orders, including appraisals, title reports, flood certificates and follow up on all request s.
• Mailing out Notice of Incompleteness letters and appraisal reports .
• Provide support to the processing team .
• Additional job - related projects and duties as assigned by management.
  
  

Qualifications & Skills

• Experience in loan processing or loan set up helpful.
• Basic understanding of Microsoft Office (Word, Excel, Outlook).
• Highly organized and able to prioritize workload.
• Must be able to adjust quickly to shifting priorities.
• Strong communication skills, both verbal and written.
  
  

FLSA: Nonexempt or exempt

Perks And Benefits

• Group medical, dental, and vision coverage insurance
• Generous Paid Time Off
• Up to 11 Paid Holidays Per Year
• 401(k) With Employer Match and Discretionary Contribution
• Employee Referral Program
• Wellness Programs
• Peer-to-Peer Recognition Program
  
  

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.”

ADA Statement & Requirements

S3 is committed to the full inclusion of all qualified individuals. In keeping with our commitment, S3 will take steps to ensure that people with disabilities are provided reasonable accommodations.

Work Environment - This position operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filling cabinets and fax machines.

Cognitive Requirements -

Occasionally: Comprehend materials and follow instructions . Compile, copy and compare information . Organize and handle multiple tasks and prioritize . Exhibit excellent customer service skills .

Frequently: Works independently, little supervision needed . Effectively communicate verbally and in writing .

Constantly: Handle confidential/sensitive information .

Physical Requirements -

Occasionally: Speak coherently.

Constantly: Sit- Remaining in a seated position for long periods of time . Use hands/fingers for repetitive keyboard & hand motion .

Emotional Effort - Few short deadlines. Work environment is routine with periods of isolated high stress.

Internal/External Interaction - Steady and ongoing with occasional periods of low volume .