What are the responsibilities and job description for the IT Field Support Technician Level I I position at SA Technologies Inc.?
Company Description
Satincorp (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.
We guarantee you the best rate for your skills and performance.
Job Description
Position: IT Field Support Technician Level I I
Location: Charleston SC
Duration: 36 Month
REPORTS TO: Director of Customer Support Information Technology
JOB GOAL: To provide on-site technical support for computers and peripheral equipment
PERFORMANCE RESPONSIBILITIES:
- Travel between various schools to provide on- site technical support for computers peripheral equipment, Ipads, Chromebooks as well as audio visual equipment.
- Escalate service request as needed
- Have general IT knowledge
- Use Microsoft Word and Excel
- Support level 1 tasks for Network Operations team related to switches, severs and routers directed by Network Network Operations Staff
- Performs other related duties as assigned by manager and/or assistant manager
JOB QUALIFICATIONS:
EDUCATION: High School Diploma/GED
EXPERIENCE: Hands on IT support experience 3-5 years
- A Certification preferred
- Net Certifications
EMPLOYMENT TERMS: School Term
Additional Information
Syed Mohammad Asif
408 775 7468
