What are the responsibilities and job description for the Manager - Strategy and Operations position at Saas Labs US Inc.?

The Manager - Strategy and Operations will drive critical central initiatives and key areas for process improvements throughout the organization. This role offers the opportunity to work on influential and diverse projects, taking ownership of strategic initiatives and overseeing their successful implementation.

Qualification :

Cross-functional experience in startups, investment banking, venture capital (VC), consulting, or strategy (mandatory)
3 years of experience after completing an undergraduate degree OR up to 2 years of experience after completing a postgraduate degree (mandatory)
Exposure to Software as a Service (SaaS) or technology businesses (preferred)
MBA degree from Tier 1 colleges (preferred)

Key Responsibilities :

Collaborate cross-functionally with GTM teams, Product, Customer Experience, Finance, and others on strategic initiatives and special projects

Identify opportunities and work with functional leaders to optimize performance and drive improvements across the organization

Aid in the preparation of communication materials, including investor reporting, board meeting presentations, internal memos, and business review reports

Lead special projects aligned with key business priorities

Responsible for decision-making support, research, and analysis for driving new initiatives

Collaborate on the business roadmap, growth, and strategy

Analyze data to derive actionable insights

Skills :

Strong stakeholder management skills and proficiency in written communication and documentation

Excellent communication and articulation skills, with the ability to effectively present complex topics to a wide audience

Project management expertise to drive projects in a structured manner from start to finish

Structured thinking and problem-solving acumen

Strong execution focus and the ability to accomplish tasks

Ability to think logically and create processes from scratch

Benefits and Perks :

Opportunity to work across varied departments for a great learning curve

High ownership and exposure to cross-functional leadership teams

Collaboration with a global team spread across six countries

Choose your own work hours

About SaaS Labs

SaaS Labs is a global SaaS company powering Sales and Support teams of over 7000 growing businesses with its software ecosystem focused on automation, productivity, and collaboration. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Sequoia, Base10 Partners, and Eight Roads. Currently, their portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), Dialworks (Sales Readiness Platform), EasyCalendar (Scheduling Software), CallPage (Callback Automation), Atolia (Collaborative Workspace), and CallRoot (Call Tracking and Analytics).

A 100% remote company, SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of its ethos, the company has been honored with 30 innovation awards, including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific).

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Manager - Strategy and Operations

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