What are the responsibilities and job description for the Client Advisor- Valley Fair position at Sabceducation?

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive and open-minded community.

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

WHAT WE BELIEVE IN

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

WHO ARE WE LOOKING FOR

A Client Advisor for our Valley Fair Boutique. The Client Advisor’s role will be a key team member in contributing to the store business through achieving sales goals, excellent clienteling, and all KPI goals (conversion rate, cross selling, AVT, upselling). This role is based on salary plus commission.

Client Centric Activities :

Strong product knowledge
Master the Client Journey
Create strong client relationships.
Clientele and proactive engagement with existing and prospective clients as per plan defined by Store Management
Deliver the Valentino Couture Service impeccably in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing, and farewell).
Focus on development and retention of existing clients, recruitment of new and potential ones.
Engage the client through every selling opportunity - walk-in, private appointment, phone consignments.
Actively participate to achieve the store’s sales and business KPI’s in partnership and OTO appointment routine.
Escalate any client issues to Team Manager (if applicable) or Store Manager / Director.

Merchandise and Visuals :

Deal with all sales and after-sales activities (boutique returns, end of season, customer returns, repairs, complaints).

Ensure product maintenance and replenishment on the floor.

Know the warehouse stock of all categories to ensure re-stock shelves and maximize sales.

Respect administration and operations procedures.

Liaise with the In-Store Visual to follow display guidelines; verify and report all relevant information to store management.

Operations :

Knowledge and understanding of company policies and procedures.

Ability to use POS system to perform all client transactions.

Where an Ops HC is not present, take an active part in the execution of operational tasks (including shipping / receiving).

Requirements :

Min 2 years of experience in a similar role in the luxury retail industry.

Proven track record in sales.

Excellent knowledge in product and client journey.

Must be a team player.

Excellent organizational, follow-up, and time management skills.

Demonstrates confidence and ability to develop relationships with clients, team, and the business.

Clear and concise communication skills – verbal and written.

Hourly Rate : $20-$25 (based on experience and subject to change)

HOW WE ARE

The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring a sense of belonging, passion, and engaging colleagues are the bases of our inclusive and multifaceted world.

J-18808-Ljbffr

Salary : $20 - $25

Apply for this job

Receive alerts for other Client Advisor- Valley Fair job openings

Client Advisor- Valley Fair

What are the responsibilities and job description for the Client Advisor- Valley Fair position at Sabceducation?

What is the career path for a Client Advisor- Valley Fair?

Not the job you're looking for? Here are some other Client Advisor- Valley Fair jobs in the San Jose, CA area that may be a better fit.

We don't have any other Client Advisor- Valley Fair jobs in the San Jose, CA area right now.

AI Assistant is available now!