Overview

Imagine your ideal job with a twist. Add bowling, arcade games, exciting parties, and great food to the mix. As a Supervisor, you'll oversee the in-center experience, bringing it to life every day for our guests, while maintaining high standards and having a blast doing so.

The Supervisor role is dynamic, with no two days being alike. You'll be on your feet, coordinating with team members, and assuming responsibility for all center operations when needed. Our Supervisors work diligently to ensure consistency and excellence in everything they do. This is definitely not your typical job – it's even better!

Essential Duties:

• Put our guests first by delivering exceptional service, gathering feedback, and promptly addressing complaints.

• Capture business opportunities in your market area by executing marketing strategies to boost sales (leagues, open play bowling, etc.).

• Develop and maintain strong relationships with league bowlers and officers to grow our league business; follow league formats, distribute announcements, and handle administrative duties.

• Help recruit, train, and schedule a talented team of hourly center staff.

• Lead your team through effective motivation, leveraging individual strengths to ensure guest satisfaction and maximize center productivity.

• Assist in overseeing the Food & Beverage program, ensuring high-quality standards and exceptional guest satisfaction in our dining offerings.

• Remain flexible and adapt to varying shifts, extended workdays, weekends, holidays, and other needs of your center.

You're the Right Person If:

You're a dedicated team player looking to grow, excel at developing talent, and partner with management to deliver a world-class guest experience. Your communication skills are strong, and your commitment to exceptional service is unwavering. You're also adaptable, supporting the center through extended workdays, nights, weekends, and holidays.

Desired Skills:

• H.S. Diploma (Bachelors Degree preferred)
• A commitment to great guest service
• 1-2 years experience in Hospitality, Food & Beverage, or Restaurants
• Solid communication skills
• Strong team player and people developer
• Thrives in a fast-paced environment

Work Environment/Physical Demands:

• Typical entertainment center environment with periods of walking, bending, standing, and lifting objects with some assistance.

About Us:

We're a leading entertainment company with over 350 destinations across North America, including renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). We're committed to diversity, dedicated to our guests, and passionate about creating a positive work-life experience for our associates. When work is this much fun, it doesn't feel like work at all. Join our team of over 12,000 associates and become part of the Bowlero family.