What are the responsibilities and job description for the Director of Retail Operations position at Sachse?
Overview
The Director of Operations will lead, develop, inspire, and manage the Retail Operations team. This individual will be responsible for achieving business objectives, meeting customer commitments, providing exceptional customer experience, and delivering construction projects on time and within budget. This individual must have the leadership skills necessary in order to develop and lead a strong and talented team and the Operational skills to assure construction project success.
Founded in 1991 and headquartered in Detroit, Sachse Construction has built millions of square feet of commercial, retail, multifamily, and institutional space throughout the United States, Canada, and Puerto Rico.
Our signature asset is our unmatched reputation of integrity, quality, and reliability. Our commitment to our core values — do the right thing, have passion and enthusiasm, pursue excellence by constantly raising the bar, and do whatever it takes — has earned the trust of clients from national retail chains to private and institutional owners.
In addition to providing a unique and exceptional customer service experience to our clients, we strive to provide an engaging atmosphere for our team members. Our team members have access to all of the essential benefits and perks, plus:
- Unlimited PTO
- Role-Specific Training Mentoring
- Award-Winning ‘Project:U’ Wellness Program
- Social Mission Committee Philanthropic Activities
- Weekly Professional Massages
- Financial Lunch and Learns
We have been repeatedly recognized with several national and local awards, including:
- Best and Brightest Company to Work For
- Best and Brightest in Wellness
- Top Workplace
- Certified Great Place to Work
Responsibilities
- Must demonstrate and model Sachse Construction’s core values
- Project delivery (Profit and loss, scheduling, quality and safety).
- People (Performance, recruitment, training, development, retention, and networking).
- Process (Policy compliance, process adherence, procedure implementation and maintenance).
- Project Manager and Superintendent oversight (project delivery, staff development, customer satisfaction, and profit and loss).
- Oversees and directs all retail operational construction and infrastructure, consistent with the planning goals and standards.
- Ensures that retail project management processes enable projects to be completed on time and within budget.
- Cascading communication for corporate strategy, initiatives and cuture
- Develops and implement systems to monitor project performance against budget authorization, project schedules and established quality control standards. This includes identifying variances and working with project management staff to develop and implement plans to correct ineffective operations.
- Oversees coordination of each project.
- Oversees and manages activities to ensure efficient and effective operations in coordination with other departments.
Qualifications
- 15 years Construction experience
- Strong Retail Construction portfolio
- Bachelor’s degree in Construction Management, Engineering or similar
- Experience building and leading project teams
- Industry association and involvement
- Experience in overseeing planning, design, and construction projects, and advance knowledge of the commercial construction and practices
- Possesses ability to lead a team and provide strategic direction.
- Demonstrates superior internal and external relationships that meet company core values.
- Provides excellent verbal and written communication skills.
- Exhibits exceptional Problem Solving/Analysis ability.
- Operational knowhow to mitigate and solve construction related problems.
- Actively participates in strategic thinking to pursue excellence by raising the bar.
Disclosure
Our company is proud to be an equal opportunity workplace that is strives for diversity and inclusion. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected group. If you have a disability or special need that requires accommodation, please let us know by contacting our Diversity and Inclusion Officer, Myra Ebarb, at mebarb@sachse.net from People and Perks with any questions or requests for accommodation.
To all recruitment agencies: We do not accept non partner agreement agency resumes. Please do not forward resumes to our team members, partners, or any other company location. We are not responsible for any fees related to unsolicited resumes.
