Operator (Elk Grove Service)

Operates coaches in the Elk Grove Service Area ensuring safe and timely transport of passengers by inspecting coaches, maintaining designated route schedules, assisting passengers, and completing required reports. Elk Grove Service Area employs Full-Time and Part-Time employees in this position.

*Elk Grove Service Area employs Full-Time and Part-Time employees in this position. However, candidates start in this position as Part-Time employees with the potential to move to Full-Time based on seniority.

 

• Operates assigned coaches by following safe, defensive driving practices.
• Maintains schedules, follows prescribed routes, collects fares, validates passes, operates radio, makes announcements, and enters announcements into automated system.
• Performs special services assignments such as coach bridges, fill services and acting as a replacement driver when needed.
• Performs pre-trip safety inspections, identifies potential safety concerns, and promotes passenger safety awareness.
• Reports coach trouble/malfunctions, traffic problems, road hazards and accidents.
• Reacts to and manages passenger conflicts as well as disruptive/hostile/abusive passengers. Reports unusual activities to Police.
• Assists passengers with directions, information, rules and regulations.  Assists with 911 emergency situations as directed, assists boarding/exiting passengers, assists with securing carts strollers, luggage and other belongings.  Assists passengers who need special assistance.
• Completes paperwork including, but not limited to, time slips, day card, arrival and departure times, occurrence/incident reports, passenger counts, types of fares used, and log books.
• Performs other related duties as assigned.

Education: High School Diploma or equivalent.
 
Experience: Two (2) years of customer service experience that includes providing information and/or assistance directly to the public OR 1 year of previous transit operator experience. Three (3) years of verifiable driving experience with a satisfactory driving record as determined by SacRT. Must be at least 21 years of age.
 
Licenses/Certifications: Must possess a valid Driver's License at the time of application and have the ability to obtain a valid California Class B Driver's Permit with endorsement(s) within 30 calendar days of employment. Training will be provided to assist in preparing the operator to successfully obtain the permit.

SacRT will reimburse operators hired on or after October 16, 2021 for the DMV fees required to obtain the DMV Commercial Learner's Permit. Reimbursement will be made in the first pay period following the submission of DMV documentation, including the DMV receipt, of obtaining the permit. 

Other Requirements: Three (3) years of verifiable driving experience with a satisfactory driving record as determined by SacRT. Must be 21 years of age; must have the ability to pass pre-employment physical/drug screen and Department of Justice criminal background check; must have a verifiable work history and pass employment reference check. Must comply with drug and alcohol testing provision for safety-sensitive employee as required by the FTA, Department of Transportation (49 CRF, Parts 40 and 655). (See job description for complete list of special requirements, license and/or certificates.) 

The minimum qualifications as stated on this job announcement represent only the basic requirements of the position. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in other examination segments of the selection process. An employment application is required for this position. Application, job announcements, and the complete job description are available at our website at www.sacrt.com. 

Completed employment application must be submitted online no later than Monday, March 3, 2025, at 11:59pm. SacRT will not process incomplete applications. Resumes are not accepted in lieu of application but may be included with the application. For more information on benefits, a summary sheet is available from the Human Resources Department. The Human Resources Department will make reasonable efforts in the recruitment process to accommodate candidate with disabilities. For more information, contact the Human Resources Department at 916-556-0298. 

*Incentive Program effective as of October 16, 2021 training class.

As SacRT moves forward with more bus service, the district is now offering new recruitment and retention incentives to hire and keep more highly skilled bus operators.
 
SacRT is offering an Operator Hiring Incentive Program to newly hired operators once they complete two major milestones in the district. The first, an operator will receive $1000 in the first or second pay period after which they possess the required Commercial Driver's License {CDL) and a second amount of $1000 at the completion of the probation.
 
Note: For operators who possess the required CDL when they are hired, they will receive the first incentive payment in their second pay period of employment. For those who do not possess the required CDL at time of hire, they will receive the first incentive payment in the first pay period after they successfully test and obtain the required CDL.

 Recruitment incentive and referral incentive do not apply for re-hire applicants. 

Note: Although the use of certain controlled substances is now legal in California for both recreational and/or medicinal purposes, if you are not able to pass a pre-employment drug screening, you will not be considered for this position. 

Salary : $22 - $26