What are the responsibilities and job description for the Box Office Team Member position at Sacramento Republic FC?
Role Summary
Box Office staff work gamedays as the first face fans will see when entering the stadium. Box Office staff members provide excellent customer service when assisting gameday patrons with purchasing single match tickets and handling other ticket services and questions. They are also responsible for helping to monitor health and safety protocols.
Duties and Responsibilities
- Provide excellent customer service, problem solving and communication skills
- Troubleshoot ticketing issues and answer questions about Republic FC and stadium.
- Sell single match tickets to walk-up customers (if applicable).
- Operate Ticketmaster ticketing programs including Archtics, Account Manager, SRFC mobile app and TMSales
- Such other duties, activities, and roles as the company from time to time may designate in its sole and absolute discretion.
Required Qualifications
- Resiliency to expect, and ultimately overcome, adversity.
- Team player with an understanding of ever-evolving nature of team dynamics.
- Driven to prove oneself every day.
- Strong organizational and time-management skills.
- Excellent oral and written communication, customer service and problem-solving skills.
- Proficient computer skills including experience.
- Experience with Archtics or other TM products is preferred.
- Ability to handle monetary transactions.
- Availability to work flexible hours including nights, weekend and holidays.
- Passion for Republic FC and soccer in general is preferred.
- Dependable, trustworthy with strong interpersonal skills.
- Must be able to work 80% of the regular season matches.
- Must be available to work Opening Night, Closing Night, and any State Fair games
Compensation: $16.50/hour
Part-Time
Seasonal: February - November
Part-Time
Seasonal: February - November
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Salary : $17
