Manager, Stadium Operations - River Cats

Under General Supervision the Manager of Stadium Operations is responsible for the overall direction, coordination, and evaluation of Stadium Operations, including; general upkeep, game and event set-up, parking lot shuttles and changeover. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, planning, assigning, and directing work; rewarding and disciplining employees; addressing complaints and resolving problems.

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

• Directs, supervises the daily work and schedule of the Stadium Operations Coordinators and Assistants and the Parking Staff. 
• Determines staff hours and number of personnel required for events. 
• Prepares schedules for Team Members and assigns them to specific areas for duty. 
• Edits TMSS to resolve payroll discrepancies for team members in their area. 
• Reviews, and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations. 
• Attends meetings and training sessions, as requested. 
• Ensures that operating departments receive pertinent information for the most effective use of the facility and staffing. 
• Instills a sense of urgency, attention to detail, and excellent customer service skills to departmental staff when carrying out jobs for other departments, clients, or guests.
• Ensures the stadium Work Orders are completed in a timely manner and are executed according to departmental standards.
• Supports the development and implementation of Standard Operating Procedures.
• Alongside the Director of Stadium Operations, is responsible for the successful operation of baseball games and special events.
• Provides yearly inventory of all equipment. 
• Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations and emergency procedures are followed. 
• Assists in the development of programs to train all employees on Fire/Life Safety, Emergency and OSHA Procedures. 
• Investigates, analyzes and resolves operational problems and complaints. 
• Assists in the development and implementation preventive maintenance schedules, emergency procedures, safety and Risk Management policies in compliance with all company and governmental regulations. 
• Ensure facility’s fire and emergency safety systems are in operating order and compliant with all codes, ordinances and laws. 
• Various other duties and projects as assigned. 

Supervisory Responsibilities: 

• Manages subordinate Coordinators, Assistants, and Parking Staff.  
• Is responsible for the overall direction, coordination, and evaluation of these areas. 
• Carries out supervisory responsibilities in accordance with company's policies and applicable laws. 
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources and in alignment with union contracts; addressing complaints and grievances and, resolving problems. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Demonstrated knowledge of practices and procedures related to event set-up and conversions; typical methods and techniques for cleaning and maintaining the facility equipment; and proper use and care of hand and power tools. 
• Demonstrated ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines. 
• Possess skills and experience in purchasing procedures and supervising/training personnel including scheduling and payroll.
• Engage in decision-making that is generally governed by procedure and guided by policy. 
• Understand and work from general instructions, specifications, blueprints, sketches, event documents and preventive maintenance schedules. 
• Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment. 
• Follow oral and written instructions and communicate effectively with others in both oral and written form. 
• Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results. 
• Operate a personal computer using Windows, Microsoft Office including, Word, Excel, and Outlook, and other standard office equipment. CAD experience preferred.
• Work independently, exercising judgment and initiative. 
• Work in a fast-paced environment. 
• Remain flexible and adjust to situations as they occur. 
• Work extended and/or irregular hours including nights, weekends and holidays.

Education and/or Experience 

• Bachelor's degree (B. A.) from four-year college or university; or three to four year’s related experience and/or training; or equivalent combination of education and experience. 
• Minimum of 4 years facility management experience. 
• A basic knowledge of at least one or two of the following building systems such as Electrical, HVAC, Plumbing, Refrigeration, Fire Protection, and Building Management systems is preferred.
• Bilingual English/Spanish preferred. 
• Ability to oversee a safety program, with emphasis on awareness, discipline and compliance. 
• Prior knowledge of stadium, arena, or event space changeovers preferred. 
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Must have knowledge of Microsoft Word, Excel, Outlook and Time-Keeping systems. 
• Ability to write routine reports and correspondence. 
• Ability to speak effectively before groups of customers or employees of organization. 
• Must be able to read, write, speak, and understand English. 
• Customer focused; committed to catering to customers 
• Must possess strong interpersonal, organizational, and communication skills. 
• Capable of working extended hours such as nights, weekends, overtime, being on-call, and holidays as necessary. 

Computer Skills 

• To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, Access, and Outlook; Project Management software; List Processing. 

Certificates, Licenses, Registrations 

• Must possess a valid California Driver's License. 
• Forklift certification preferred. 

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. 

Work Environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee will be exposed to high, precarious places and outside weather conditions. 
• The noise level in the work environment is usually moderate to very loud, depending on the event as well as the location. 

This is not necessarily an exhaustive list of all skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change. 

Compensation:

This is a full-time non-exempt role with a base salary expectation of $58,240-$62,400 a year, minus taxes. Final offers for this role will be made within the parameters of the pay range provided. Years of experience, skills, and other factors are considered when determining the salary offered. Total compensation & offer package will include the following:

• Comprehensive Medical, Dental and Vision benefits for employees and dependents
• Employer 401K match
• Participation in our Vacation and Sick Leave Plans, Parental Leave
• Sacramento River Cats home Tickets, team store discounts, and more!

The Sacramento River Cats is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, gender, religion, age, disability, political beliefs, sexual orientation, marital/familial status or any other protected class under federal, state, or local law. The Sacramento River Cats also complies with all provisions of the U.S. Government's Executive Order 11246 dated September 24, 1965, and the rules, regulations and relevant orders of the Secretary of Labor.

Salary : $58,240 - $62,400