What are the responsibilities and job description for the Patient Service Representative - Arabic Speaking position at Sacred Circle?
Job Description
Job Description
As an entity of the Confederated Tribes of the Goshute Reservation, we, at Sacred Circle Healthcare, preserve the Goshute heritage of protecting and caring for family and extend the tradition to all marginalized and underserved populations in our area. We refuse to let access, ethnicity, or socioeconomic status restrict someone from receiving complete healthcare.
Interested in joining our team? We are looking for people who are genuine, kind, ambitious, positive, and helpful - exceptional people building on a celebrated heritage who are passionate about delivering uncompromising care - people who make a difference every day no matter what their role or position. If you are looking for a job where the work you do impacts lives for the better every day, you are in the right place!
Sacred Circle Healthcare is seeking a full-time Arabic speaking Patient Service Representative, in Salt Lake City, Utah.
Job Summary
General Summary of Duties : Responsible for all front office functions including customer service, patient registration, insurance verification, cashiering, appointment scheduling, answering telephones, filing, computer work, handling medical records.
Reports To : Practice Manager
Department : Front Office
Business Unit :
Sacred Circle Operations
Patient Care : Worker Status :
Full-Time, Hourly
Benefits Eligible : Hours Per Week :
Work Schedule :
To Be Determined with the availability of 8 : 00 am – 6 : 00 pm Monday through Friday. Evening and weekend work may be required depending on position requirements.
Schedule Type :
8 Hour Shifts, Monday through Friday
Location :
Salt Lake City Main Clinic
Supervisory
Responsibilities :
The successful candidate :
- Welcomes patients / clients / visitors, determines the purpose of visit and directs them to the appropriate person, department, or service area.
- Performs patient registration, data entry, and insurance verification.
- Answers patient and community queries and assists with patient communication in person, over the phone, and via text message and patient portal.
- Handles sensitive vital record documentation, patient identification, patient medical records, and important documents.
- Schedules, cancels, and reschedules patient appointments.
- Collects patient cost sharing, co-pays, and payments, as well as assists with payment plans and account inquiries.
- Monitors patient paperwork and ensures all required paperwork for patient services is up to date.
- Files and retrieves medical records. Copying and faxing duties.
- Answers webchat inquiries in a timely manner.
- Practices and adheres to the Mission, Vision, and Values Statement.
- Reads, understands, and adheres to all Sacred Circle Health Care policies and procedures.
- Keeps patient waiting areas, office, and files clean and organized. Enforces infection prevention in patient waiting areas.
- Assists with vendor and visitor monitoring.
- Reads, understands, and adheres to all Sacred Circle Health Care Policies and Procedures.
- Practices and adheres to the Code of Conduct and Mission and Values Statements.
- Other Duties as Assigned
Minimum Requirements
EDUCATION :
A high school diploma or GED is required
EXPERIENCE :
Minimum one (1) year of experience in a customer service or reception position, preferably in a medical office setting
CERTIFICATION / LICENSE :
Not required
Preferred Requirements
EDUCATION :
EXPERIENCE :
CERTIFICATION /
LICENSE : Other :
Experience working with the Native American community.
Knowledge, Skills, and Abilities
Additional Information – Join us as we are Redefining Compassionate Healthcare, together!
As group of 4 healthcare clinics, diversity drives our identity. We are proud of our Native American heritage. Whether you are seeking your first job, transitioning back into the workforce, looking to start your career, or grow an existing one, Sacred Circle Healthcare walks with you. We need you for what you can do. We strive for a mix of benefits to help you combine great work with a great life.
Sacred Circle Healthcare / Confederated Tribes of the Goshute Reservation gives preference
to qualified American Indian / Alaskan Native Applicants
