What are the responsibilities and job description for the Director of International Admissions position at Sacred Heart University?
Position Summary
Assists in leading the recruitment, conversion, and enrollment efforts of new full-time international Graduate and Undergraduate students, focusing on increasing the quality and quantity of such students. Help lead a seamless admissions process and foster a welcoming environment for students from diverse cultural backgrounds. Seventy-five percent focus on the Graduate population, and 25% focus on the Undergraduate population.
Principal Duties & Responsibilities
Manage and execute our international student recruitment plan and strategies to attract and generate a diverse inquiry pool of international applicants to increase enrollment, meeting both qualitative and quantitative enrollment goals.
Develop and maintain relationships with international agents, educational organizations, embassies, and consulates to enhance recruitment efforts.
Provide guidance and support to the international admissions team, ensuring compliance with immigration regulations and institutional policies.
Participate in all aspects of admissions, student recruitment, and marketing, including, but not limited to, the representation of the university to wide and diverse audiences within the United States and overseas.
Collaborate with academic departments and faculty Graduate Program Directors to maintain/update admissions criteria specific to international students, communicating as needed on a regular basis.
Stay informed about changes in immigration policies and regulations affecting international students, advising stakeholders accordingly.
Correspond extensively via phone, text, Zoom, and e-mail with prospective international students and recruitment partners to convert inquiries into applications and acceptances into deposits.
Conduct visits overseas and in the US to universities and corporations and with recruitment partners.
Maintain awareness and understanding of competition and external factors affecting international graduate student enrollment.
Assist in research and demand analysis for existing and potential new programs.
Maintain Slate CRM throughout the recruitment cycle and report accurate data regarding the international graduate student applicant population.
Work closely with the university’s ESL program to matriculate students to full-time academic enrollment, including participation in events that impact the matriculation of such students.
Expand the use of social media, including posting content, managing traffic, and analyzing effectiveness.
Maintain current information on the Graduate Admissions website as it pertains to international graduate students’ needs.
Coordinate the initial arrival of international graduate students and assist with their transition to student life, including the planning of and participation in orientation programs.
Work collaboratively with university personnel responsible for Federal immigration regulations pertaining to international students.
Promote international and multicultural understanding on campus and in the community at large.
Participate in the planning and implementation of recruitment events (open houses, orientations, etc.)
Other duties as assigned.
Knowledge, Skills, Abilities & Other Attributes
Bachelor’s degree required; Master’s degree preferred.
3-5 years of university admissions experience, with knowledge of the principles and best practices involved with international recruitment and admissions, is preferred.
Excellent verbal and written communication skills, with strong presentation skills.
Priority is given to fluent bilingual speakers (Arabic and Spanish).
Highly motivated, self-starter, independent worker, able to prioritize and initiate.
Able to handle complex and multiple tasks simultaneously.
Able to work well under pressure.
Strong organizational skills.
Attention to detail.
Computer literacy, knowledge of computer databases for tracking purposes, and familiarity with Colleague and Recruiter or similar administrative tracking systems are a plus.
Willingness to occasionally work unconventional hours.
Extensive travel is required, both domestic and overseas, therefore, experience traveling overseas preferred.
Valid driver’s license, passport, and accessibility to transportation.
Ability to provide excellent customer service to diverse constituents.
Unusual Working Conditions
Working with populations across global time zones requires flexible work hours that are atypical of a standard Monday – Friday work week. Additional evening and weekend hours may be necessary as required by international travel, projects, workload, deadlines, or special events. This position requires regular, predictable, and reliable attendance in the office environment.