What are the responsibilities and job description for the Salesforce Marketing Cloud Business Analyst position at Sacrum Technologies LLC?
Job Details
Position Title: SFMC Digital BA III
HYBRID 4 days ON SITE IN HOUSTON, TX , Friday work from home
Must Have Skills
- Salesforce Marketing Cloud Expertise 4 years of experience with SFMC, including knowledge of its suite and integrations with Salesforce Core Clouds.
- Business Analysis & Requirements Gathering Strong ability to work with multiple stakeholders, document user requirements, process flows, and functional specifications. Experience working in Agile methodologies JIRA, Confluence, Release model, Change Management, etc..
- Technical Documentation & Testing Coordination Experience in documenting technical specifications, designing solutions, and collaborating with QA for test plans and user acceptance testing.
- Communication & Stakeholder Management Proven ability to act as a liaison between business and technical teams, ensuring alignment on project goals.
- Technical Knowledge Basic coding skills in AMPscript, HTML, CSS, and JavaScript.
Nice to Have Skill
- Experience with Multi-Channel Marketing Automation
- Data Analysis & Reporting
- Certifications
Experience in:
Salesforce, JIRA, Teams, MS Office, Confluence, LucidChart
- Around 4 years experience working on Salesforce Marketing Cloud as a Consultant or BA
- Knowledge of the overall SFMC suite and able to guide customers to the right solution
- Understanding of Salesforce Core Clouds and how they can be integrated with SFMC
- Worked closely with stakeholders & decision makers to gather requirements and work with end users
- Able to document technical specifications and design technical solutions from requirements
- Knowledge of AMPscript, HTML, CSS & JavaScript
- Salesforce Marketing Cloud Certificates: Email Specialist; Marketing Cloud Intelligence (Optional)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
