What are the responsibilities and job description for the Server position at Saddle Up Saloon?
Job Overview
We are seeking a dedicated and enthusiastic Server to join our team in providing exceptional dining experiences for our guests. As a Server, you will play a crucial role in ensuring customer satisfaction by delivering outstanding service, taking orders accurately, and maintaining a clean and welcoming environment. Your ability to work efficiently in a fast-paced restaurant setting will contribute to the overall success of our establishment.
Responsibilities
- Greet and seat guests promptly, ensuring they feel welcomed and valued.
- Take food and beverage orders accurately and relay them to the kitchen staff using the POS system.
- Provide detailed information about menu items, including ingredients and preparation methods, to assist guests in making informed choices.
- Ensure all food is prepared according to health and safety standards, including proper food handling and sanitation practices.
- Serve food and beverages in a timely manner while checking on guests to ensure their needs are met throughout their dining experience.
- Handle customer inquiries and complaints with professionalism, striving for resolution and guest satisfaction.
- Collaborate with kitchen staff to ensure smooth service flow during busy periods.
- Maintain cleanliness of the dining area, including sanitizing tables, chairs, and other surfaces as needed.
- Assist with food preparation tasks as required during peak hours or when necessary.
Experience
- Previous experience in food service or hospitality is preferred but not mandatory; we welcome individuals eager to learn.
- Strong customer service skills with the ability to engage positively with guests.
- Familiarity with restaurant operations, including knowledge of food handling and sanitation practices.
- Experience using POS systems is a plus but not required; training will be provided.
- Ability to work effectively in a team-oriented environment while managing multiple tasks efficiently.
Join us in creating memorable dining experiences for our guests while advancing your career in the hospitality industry!
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Night shift
Work Location: In person