What are the responsibilities and job description for the Dir Membership position at Saddlebrook Resort?
Job Summary:
The Director of Membership is responsible for creating and implementing the promotions and sales plans of the club’s Membership. Ideal candidates have a genuine passion for strategic marketing planning and execution, membership sales, and membership retention. As Membership & Marketing Sales Manager, you will report directly to the General Manager.
MAJOR RESPONSIBILITIES:
- Responsible for full-cycle Membership prospect activities; including Club tours, processing Membership applications and follow-up to Membership inquiries
- Research member and prospective member demographics and prepare reports as directed
- Engages in outbound sales efforts through networking, attending business association functions, referrals from existing business clients, and lead generation.
- Provides guest tours in efforts to sell the merits of the Club’s facilities to membership and outing prospects
- Works with Saddlebrook Managing Director and Director of Sales & Marketing to create membership program materials/collateral
- Works with Troon regional team to develop an annual Sales and Marketing plan
- Oversees the preparation of contracts for all golf outings
- Works with the Director of Catering to generate BEO's for all events
- Maintains active and regularly updated membership prospect files using a CRM
- Participates in promotional/outside activities that are judged appropriate by the Managing Director to enhance the presence of the property in the local community
- Responsible, with support from the Club’s Managing Director and Troon marketing team, for resident and member communications, to includes social media posts, email blasts, posting collateral materials, and updating the website
- Works with Troon team to develop an operating budget and ensure approval by Managing Director
- Must have 1-3 years related experience (golf, hotel, etc.) with a proven track record
- Must have solid promotional & sales skills
- Must possess excellent written and verbal communication skills
- Must be highly organized, efficient and detail oriented
- Must have excellent interpersonal/relationship building skills
- Must be proficient in the use of Microsoft Word, Excel and Outlook
COMPENSATION
Compensation for the position will be a combination of base salary, and an incentive plan based on sales. Compensation package also includes health, dental, and vision insurances (premium co-share), STD insurance, 401(k) plan, FSA, meals, vacation, sick days and a cell phone allowance.
ABOUT TROON
Troon started as one facility in 1990 and has since grown to become the world’s largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit https://www.troon.com/.
