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Order Management Coordinator

Safari Circuits, LLC.
Otsego, MI Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/2/2025

Job Description

Job Description

About Safari Circuits

At Safari Circuits, we believe our drive for a family-like culture makes a positive impact on our team and the quality of products we produce. We manufacture Printed Circuit Board Assemblies (PCBAs) for the global electronics market. We are a growing business, and we meet the stringent regulatory demands of medical, military, and defense fields. Founded in 1985, Safari Circuits provides world-class electronics development and manufacturing services to our customers and has a proven track record of creating stability within our ever-growing team. We are ready to shape a stronger future for our company and invest in your success.

Job Summary

At Safari Circuits, you will play a pivotal role in ensuring smooth operations and maintaining strong relationships with our valued customers. Your responsibilities will include :

Responsibilities

  • Distributing invoices to be sent to customers promptly.
  • Compiling and sending a list to shipping and other departments with what is expected to ship each day.
  • Keeping in touch with customers as needed regarding open orders, quality issues, component or shipment updates.
  • Updating account managers with information regarding current orders, engineering issues, component issues, or quality issues.
  • Monitoring CSR mailbox for any new or updated purchase orders.
  • Confirming all PO information and entering orders into fourth shift to generate C#, distributing to relevant departments.
  • Entering and maintaining open customer orders based on requests and internal planning.
  • Confirming orders back to customers
  • Collecting pick lists and other paperwork from shipping.
  • Approving all shipments in Fourth Shift to generate invoices overnight.
  • Creating RMA numbers based on customer or quality request.
  • Managing parts movement in the system, entering replacement orders, and issuing credits when necessary.

Requirements :

  • Proven experience in customer service or related roles.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in relevant software applications (e.g., Fourth Shift, Microsoft Office Suite).
  • Attention to detail and problem-solving skills.
  • Customer Service : 1 year (Preferred)
  • Microsoft Excel : 3 years (Preferred)
  • Benefits

  • 401(k) matching
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Schedule :

    8 hour shift in person.

    EEO Statement

    Safari Circuits, LLC. is an Equal Opportunity Employer.

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    Job openings at Safari Circuits, LLC.

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    Job Description Job Description At Safari Circuits, we are firm believers that our commitment to fostering a family-like...
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