What are the responsibilities and job description for the Membership Services Representative position at Safari Club International?
Job Description
Job Description
Position : Membership Services Representative
Salary : $17.00 - $19.00 per hour; estimated $1500 to $3500 per year in commission.
Hours : 8am – 5pm Monday - Friday (onsite, some flexibility in start and end times) This is not a remote or work from home position.
Location : San Antonio, TX
Department : Membership & Chapter Services
Who We Are
https : / / www.safariclub.org /
Hunting is an ancient tradition passed down from the earliest times of man to the present day. Hunters participate directly in the natural world and care enough to make sure that it continues in all of its awesome beauty and diversity.
Safari Club International is a U.S.-based organization of more than 50,000 hunters and nearly 200 chapters worldwide, dedicated to protecting the right to hunt and to promote wildlife conservation. Between SCI and its sister organization, the SCI Foundation, we have put more than $70 Million on the ground for conservation since 2000. In the U.S. and abroad, hunters are part of a system that keeps the rivers, forests and fields intact and maintains the wildlife.
Summary
This position is responsible for answering telephone calls, providing membership and chapter information, receiving and processing membership and chapter payments, entering new and updated member information. No cold calling.
This position handles cash, credit card numbers and other confidential information. The organization serves members and worldwide with varying and diverse cultures. Providing excellent customer service to members, chapters, employees and volunteers is essential.
All applicants should demonstrate an understanding of, and commitment to, hunting as an essential part of biologically sound and ethically responsible international wildlife management. The ideal candidate will have an existing knowledge of SCI’s current programs and mission and be passionate about hunter’s rights.
Responsibilities
- Processes membership dues payments. Balance batches, make daily deposits, issue refunds when necessary, and file daily batches
- Maintains membership database. Enters new members, applies tracking codes, audits entered data and makes corrections as necessary.
- Processes chapter fundraiser packets, enters member information, balances applications against checks and charge amounts. Enters tracking codes and sponsors, and files applications.
- Opens, sorts, and categorizes incoming mail.
- Provides membership and chapter information via telephone, email and mail. Assists other departments with any membership related questions.
- Processes Convention registrations and receives and processes payments via credit card, cash, or check. Verifies registration orders with callers prior to completion of call. Upsells convention packages during registration entry process.
- Travels to and provides support to our members at the SCI Annual Convention.
- Performs other duties as assigned.
Qualifications
Benefits
Safari Club International offers a full benefits package. Please go to our careers page to view our Benefit Summary : https : / / safariclub.org / careers /
Salary : $1,500 - $3,500
