Key Responsibilities:

• Oversee Daily Operations: Manage and coordinate all aspects of home healthcare services, including scheduling, staffing, and service delivery, ensuring that client needs are met effectively and efficiently.
• Staff Management: Supervise and support a team of healthcare professionals, including nurses, caregivers, and administrative staff. Provide guidance, training, and performance evaluations to ensure high-quality service delivery.
• Resource Allocation: Ensure the proper allocation and utilization of resources, including personnel, medical equipment, and supplies, to optimize service delivery and maintain high operational standards.
• Regulatory Compliance: Ensure all home healthcare services comply with local, state, and federal regulations, including those related to licensing, billing, and patient privacy (e.g., HIPAA).
• Quality Control: Develop and implement protocols to ensure the consistent delivery of high-quality care. Conduct regular audits and evaluations to maintain service standards and improve operational processes.
• Client Satisfaction: Monitor client feedback and satisfaction, addressing any concerns or complaints in a timely and effective manner. Work with the clinical team to ensure that care plans are updated and personalized according to client needs.
• Budget Oversight: Assist in developing and managing the operational budget, ensuring efficient use of resources while controlling costs and maintaining profitability.
• Billing and Revenue Cycle Management: Oversee the billing and coding process to ensure timely and accurate invoicing for services rendered. Collaborate with the finance team to optimize reimbursement processes.
• Cost Control: Identify opportunities for cost savings without compromising the quality of care or service delivery.
• Staff Scheduling: Manage staff schedules to ensure adequate coverage and minimize disruptions in care delivery. Ensure that the team is fully staffed to meet the needs of the clients.
• Internal Communication: Foster open and effective communication between all departments, including clinical teams, administrative staff, and leadership. Ensure that information is shared promptly and accurately.
• Client and Family Communication: Serve as a point of contact for client families, addressing concerns, providing updates on care, and ensuring satisfaction with services provided.
• Collaboration with Healthcare Providers: Work with physicians, case managers, and other healthcare professionals to coordinate care and ensure that client needs are met holistically.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Nursing, Business, or a related field.
• Minimum of 3-5 years of experience in home healthcare operations or healthcare management, with at least 2 years in a leadership or supervisory role.
• In-depth knowledge of home healthcare regulations, quality standards, and best practices.
• Strong leadership and team management skills, with the ability to motivate and support staff.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in healthcare management software, scheduling tools, and Microsoft Office Suite.
• Ability to manage multiple priorities and work effectively under pressure.
• Strong organizational and time management skills.
• Knowledge of billing, coding, and revenue cycle management in home healthcare (preferred).
• CPR and First Aid certification (preferred).
• Valid driver’s license and reliable transportation (if required).

Benefits:

• Competitive Compensation (weekly pay)
• Medical, dental, vision insurance
• 401(k) matching
• Paid Time Off
• Flexible Schedule
• Referral Program
• Retirement Plan
• Life Insurance
• Career Advancement Opportunities