Investment Services Coord

SUMMARY:

Provides administrative support to SAFE Investment Services. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

·        Coordinate the advisor(s) schedule.

·        Manage phone calls for advisor(s)

·        Tracks referrals from staff and responds to referrals from all sources.

·        Set up and confirm appointments with members.

·        Coordinates financial planning seminars.

·        Meets assigned sales and service goals. 

·        Maintains current and accurate marketing lists and files.

·        Market SAFE Investment Services program and visit requested branches.

·        Coordinates mailings to include birthday cards and newsletters.

·        Assist with address changes, questions, account changes, beneficiary updates, etc.

·        Order supplies.

·        Completes required internal compliance training, as well as required compliance training from investment partners.

·        Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

No requirement.

PERFORMANCE STANDARDS:

·        Schedules a minimum of 15 planning appointments per week.

·        Types a minimum of 40 words per minute.

·        Maintain records of prospects and clients in the Member File System.  Maintain Advertising file and log, Correspondence file, and maintain database of all clients.

·        Order and maintain supplies and brochures. 

·        Distribute advertising material to all branches.

·        Stay current on all compliance issues.

·        Market the SAFE Investment Services program.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be outgoing, enthusiastic, conscientious, group oriented, open to change and be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regulatory Requirements: 

Your position has specific procedures that must be followed to comply with Privacy Act, Office of Foreign Assets Control (OFAC), and Bank Secrecy/Patriot Act.  You will receive annual training to keep you current on any changes to these policies/procedures to assure compliance.  Failure to comply with procedures may cause termination of your position as well as possible monetary penalties from the federal regulatory agency.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED), and six months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read and interpret documents such as regulatory instructions, policy manuals, and task documentation.  Ability to write clearly and concisely in producing routine reports and correspondence.  Ability to effectively present information in one-on-one and small group situations to employees and members of the organization.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide, using whole numbers, and decimals.  Ability to compute basic, as well as, complex numeric calculations.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written or oral form.  Ability to deal with problems utilizing listening skills and diplomacy.

CERTIFICATES, LICENSES, REGISTRATIONS:

No requirement.

OTHER SKILLS and ABILITIES:

• This position requires an organized individual.  Must be PC literate, have good reasoning skills and type at least 40 words per minute. 
• Annually complete and achieve passing scores on various SAFE FCU Policy, Procedure, Development and Enhancement Curriculum.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.  The employee frequently is required to sit.  The employee is occasionally required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision.