Technical Service Representive

Technical Services Representative III

Department: Chemical - Operations

Job Status: Full Time

FLSA Status: Salary Exempt

Reports To: Technical Services Director

Work Schedule: Monday - Friday, as needed

Amount of Travel Required: 0-75%

Positions Supervised: None

WHO YOU ARE:

Are you a detail-oriented person driven to solve complex problems? Are you a person who enjoys a challenge and being able to collaborate with cross functional teams? Are you passionate about engaging with the customer to help them meet their goals and objectives? If so, apply for our role today!

WHO WE ARE:

• Leader in food safety solutions for both contract sanitation and chemistry in the food processing industry.
• Over 10,000 dedicated team members across North America.
• Corporate headquarters in Atlanta, GA with team members working in over 250 plants throughout North America.
• Over 50 years of experience in creating long-lasting partnerships.

OUR MISSION:

We protect the food supply by eliminating risks so families everywhere can eat without fear.

• 
  Protect What Matters: We are in service of safety at every step, ensuring the health of everyone is central to all we do from plant team members to consumers.?

• 
  Deliver On Our Promises?: We speak honestly and are dedicated to doing the right thing by upholding ethical standards and following through on our commitments to our teams, our customers, and our business.?

• 
  Win as a Team?: We believe in the power of collaboration, uniting our diverse strengths while working hand-in-hand with our team members and customers to unlock potential and achieve stronger results together.?

• 
  Advance a Safer Future?: We are committed to innovating more effective, sustainable, and cost-efficient food safety solutions to develop a safer world for all.?

WHAT YOU WILL DO:

The Technical Services Representative III position is responsible for providing technical support to internal and external customers through collecting and analyzing data, assisting in root cause investigations, and providing regulatory consultation. The candidate will reside in the United States with the willingness to travel by air or ground to assigned domestic or international plant locations.

• Work safely in a meat food processing environment.
• Write testing protocols.
• Perform In-Plant trials using FSIS directives.
• Evaluate microbial data.
• Write reports on testing results for internal and external customers.
• Utilize MARC system to identify performance trends and opportunities.
• Develop relationships with food processing plant management and QA group.
• Support Account Management by utilizing Microbial and Regulatory Knowledge.
• Perform any other related duties as required or assigned.

YOUR MUST HAVES:

• Must be 18 years of age or older.
• Active drivers license.
• Bachelors degree in agriculture, food science, microbiology or related field.
• 7 or more years of experience in a field related to food safety or processing.
• HACCP trained.
• Knowledge of USDA regulations.
• Basic microbiology and laboratory knowledge.
• Good communication skills, both written and verbal.
• Self-starter with the ability to work independently with minimal supervision.
• Excellent problem solving ability.
• Ability to manage multiple projects.
• Ability to work closely with members of other teams.
• Ability to develop and present technical data to colleagues and customers.

WHAT WE PREFER YOU HAVE:

• Bilingual.
• Advanced degree in related field.

OUR ENVIRONMENT:

This position is based at a combination of your in-home office and customer facilities within your assigned geographical area. While traveling or on customer visits, exposure to wet, hot, cold, various shifts, requiring Personal Protective Equipment (PPE).

Frequently (role requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

Stand, climb stairs, walk, sit, reach outward, squat/kneel, bend. Lift/Carry 11-50 lbs & push/pull 13-40 lbs.

Constant (role requires this activity more than 66% of the time (5.5 hrs/day)

Use of fingers and hands. Lift/Carry 10 lbs or less & push/pull 12 lbs or less.

WHAT WE OFFER:

• Medical, Dental, & Vision Insurance
• Basic Life Insurance
• Short Term Disability
• Company Paid Long-Term Disability
• 401k Retirement Plan
• Paid Holidays
• Paid Vacation
• Paid Sick Time
• Employee Assistance Program (EAP)
• Training & Development Opportunities

Safe Foods, a Division of Fortrex is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, creed, sex, gender, gender identity, national origin, citizenship status, uniform service member status, veteran status, age, genetic information, disability, or any other protected status, in accordance with all applicable federal state, and local laws. Safe Foods is committed to complying with the laws protecting qualified individuals with disabilities. Safe Foods will provide a reasonable accommodation for any known physical or mental disability of a qualified individual with a disability to the extent required by law, provided the requested accommodation does not create an undue hardship for the Company and/or does not pose a direct threat to the health or safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an applicant requires an accommodation, they must notify the hiring manager and/or the Recruiter hiring for the position.

YOUR NEXT STEPS:

APPLY! All applications will be reviewed, and qualified candidates will be contacted to continue into the interview process. If you feel like you are a good fit for this position, APPLY! If you want to be a part of a large organization that treats you like family, APPLY NOW!