Program Navigator

Job Title: Program Navigator
Reports To: Program Coordinator
Shift Availability: 2nd Shift

Position Overview:

The Program Navigator plays a critical role in ensuring the smooth operation of the Safe Harbor Program, which is grounded in faith-based principles. As a key team member, the Navigator is responsible for direct oversight and management of various day-to-day tasks, ensuring that clients receive the necessary care, support, and structure to succeed in their recovery journey. This role involves providing hands-on support to clients, assisting with the operational management of the facility, and fostering an environment of accountability, safety, and compassion.

Key Responsibilities:

• Housing Management:
• Ensure that the Housing App (Podio) is accurate and up-to-date at all times.
• Input new clients into the housing system promptly.
• Drug Screening:
• Administer drug screenings for clients as part of progress reports.
• Emergency Preparedness:
• Assist the Program Coordinator with fire, tornado, flood, and other emergency drills.
• Ensure that all emergency preparedness protocols are regularly reviewed and practiced.
• Client File Management:
• Ensure accurate and complete filing of client records, including adding files from the day.
• Property Inspections:
• Perform regular, hourly walk-throughs to ensure property cleanliness and safety. This includes checking dorms, kitchens, classrooms, and common areas.
• Ensure attention to detail by conducting checks on specific areas on different days (e.g., dorm posters, showers, kitchen cleanliness).
• Work Therapy Oversight:
• Manage Work Therapy duties to ensure that all areas of the facility (dorms, offices, common areas) are maintained.
• Visitation Monitoring:
• Ensure a smooth and safe visitation process by checking in visitors, verifying IDs, and inspecting any packages.
• Monitor visitation areas to ensure that all individuals are behaving appropriately and adhering to facility guidelines.
• Client Support and Availability:
• Serve as the first point of contact for clients in need of toiletries, clothing, or other personal items.
• Provide a compassionate, listening ear to clients experiencing personal struggles, and refer them to the appropriate staff for further support.
• Pass Management:
• After pass approval, input the approved names into the Podio pass app, print and post the pass list in common areas.

Additional Responsibilities:

• Attend to other tasks as assigned by the Program Coordinator or Director. These may include duties or additional responsibilities related to the facility's operation and client care.

Core Values:

• Faith and Compassion: You will demonstrate understanding and support for clients' journeys toward recovery, guided by faith-based principles.
• Accountability: You will maintain high standards of integrity in all aspects of your work, especially in client management, safety, and facility upkeep.
• Collaboration: You will work closely with the Program Coordinator and other staff members to ensure that clients' needs are met and that the facility operates smoothly.
• Safety and Comfort: You will foster a safe and comfortable environment for all residents by ensuring all daily operations run smoothly and with attention to detail.

Qualifications:

• Strong communication skills and a compassionate, patient demeanor.
• Ability to handle confidential information with discretion.
• Previous experience in addiction recovery settings or related fields preferred.
• Ability to work independently and manage multiple tasks simultaneously.
• Alignment with the faith-based mission and values of the organization.

Why Join Us:

At Safe Harbor, we believe in the power of faith and community to transform lives. As a Program Navigator, you will play a key role in creating a nurturing and supportive environment where clients can heal, grow, and thrive in their recovery journey.

Job Type: Full-time

Pay: $11.00 per hour

Expected hours: 35 – 45 per week

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Preferred)

Experience:

• Addiction Recovery Field: 1 year (Preferred)

Ability to Commute:

• Little Rock, AR 72206 (Required)

Ability to Relocate:

• Little Rock, AR 72206: Relocate before starting work (Required)

Work Location: In person

Salary : $11