What are the responsibilities and job description for the E-Commerce Travel Technology Manager position at Safe Harbors Business Travel?
Safe Harbors Business Travel is looking for an innovative E-Commerce Travel Technology Manager to lead our technology initiatives that enhance our online booking platforms and overall digital customer experience. In this role, you will be at the forefront of integrating emerging technologies into our travel services, ensuring that we remain a leader in the corporate travel industry.
As our E-Commerce Travel Technology Manager, you will work collaboratively with our marketing team and travel advisors to optimize our online systems, create user-friendly interfaces, and ensure seamless integration of travel solutions. Your expertise will help drive our digital strategies and enhance our clients' online experiences across all devices.
Responsibilities
As our E-Commerce Travel Technology Manager, you will work collaboratively with our marketing team and travel advisors to optimize our online systems, create user-friendly interfaces, and ensure seamless integration of travel solutions. Your expertise will help drive our digital strategies and enhance our clients' online experiences across all devices.
Responsibilities
- Manage and oversee the development and maintenance of e-commerce platforms for corporate travel
- Analyze user behavior and performance metrics to enhance user experience and increase engagement
- Collaborate with cross-functional teams to implement new features and optimize existing technologies
- Stay updated on emerging trends in travel technology and e-commerce
- Develop and execute technology strategy aligned with business objectives
- Identify opportunities for automation and improvement within travel operations through technology
- Provide training and support to team members in utilizing digital platforms effectively
- Bachelor's degree in Information Technology, Business Administration or related field
- Certification in Online Product Administration for at least one of the following OBTs: Concur, Atris, Deem, or Cytric
- 3 years of experience in travel technology
- 2 years in e-commerce management
- Strong knowledge of online booking engines, APIs, and travel technology trends
- Exceptional analytical skills and experience in data-driven decision-making
- Proficiency in GDS systems (Sabre preferred) and Microsoft Office
- Excellent communication and project management skills
- Ability to work collaboratively in a fast-paced environment
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
