What are the responsibilities and job description for the Empowerment Specialist - Advocacy/Case Management position at Safe Passage, Inc.?
Safe Passage, Inc.
Position Description: Empowerment Specialist – Advocacy/Case Management
Reports to: Empowerment Specialist Team Lead(s), Director of Empowerment Services
Job Summary: Provide crisis response for survivors of domestic and/or sexual violence. Extended support to include assessment, safety planning, goal setting, case management, and supportive services for individuals and families in emergency shelter or working through a community satellite office. Will provide advocacy and support in legal processes, including court proceedings, filing of protective orders, medical care accompaniment, and transportation to appointments. Provide all assistance in a trauma-informed and voluntary services manner. In all actions, uphold the Vision, Mission, and Values of Safe Passage to create an environment that is safe, peaceful, healthy and respectful where everyone is supported in becoming their personal best.
Specific Duties:
Client Services: Assist with physical and emotional safety of domestic and sexual violence survivors through:Safety planning and DV and SV education; Protective Order assistance and Court accompaniment; collaboration and coordinated response with other community supports/agencies; advocate for survivors in various settings; provide appropriate resources and assistance as necessary with applications for programs such as Medicaid, WIC, TANF, etc.; assist with goals setting and achievement; provide emotional support through a safe space and development of healthy coping skills; facilitate support groups, empowerment classes and life skill programs.
Support Services: On-call support shared with other agency personnel; crisis call response; assist Shelter Support Staff to respond to client specific emergencies and unexpected occurrences; co-create social change through primary prevention and bystander intervention strategies.
Administrative: Log and maintain client records with daily and appropriate case noting and full use of Client Track system. Keep statistical data as required. Utilize networks of community and social service support teams for comprehensive client services that promote safe, healthy families and communities. Have current understanding of legal issues as they pertain to domestic and sexual violence issues and our clients.
Miscellaneous: Work with Team Leads, Directors, and all direct service staff to provide seamless client services. Provide leadership and support to Shelter Support Advocates. Attend and participate in all required staff meetings. Remain aware of appropriate training opportunities and maintain required continuing education hours. Maintain professional conduct and ethical boundaries that create a healthy, positive environment. Perform other duties as assigned by supervisor.
Qualifications: Bachelor’s degree in human services or related field. Minimum 2 years’ experience in social services preferred. Must be willing to provide client support in both shelter and non-residential programs. Leadership, organizational skills, and computer competency required. CPR Certification, valid driver’s license, and auto insurance required.
Hours: Full-time; exempt; varied shifts; includes weekends and holidays. Participates in on-call rotation.
Job Type: Full-time
Pay: $50,000.00 - $52,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $50,000 - $52,000
