What are the responsibilities and job description for the Customer Service Manager position at Safe Shield Health Advisors LLC?
Safe Shield Health Advisors LLC in Fort Lauderdale, FL is seeking a Customer Service Manager to join our dedicated team. We offer a competitive salary of $65,000 plus bonuses. Our company prides itself on providing top-notch health advisory services with a focus on customer satisfaction. As a Customer Service Manager, you will play a crucial role in ensuring our clients receive exceptional service and support. Your responsibilities will include managing a team of customer service representatives and implementing strategies to enhance the customer experience. Join us in our mission to prioritize customer care and make a real difference in people's lives. Apply now and be part of a rewarding team at Safe Shield Health Advisors LLC.
Compensation : 65,000 Plus Bonuses
Responsibilities :
- Develop and implement customer service policies and procedures to ensure customer satisfaction and retention.
- Train, coach, and mentor customer service representatives to enhance performance and productivity.
- Analyze customer service data and feedback to identify areas of improvement and implement solutions.
- Collaborate with other departments to ensure a seamless customer experience across all touchpoints.
- Handle escalated customer complaints and issues in a professional and efficient manner to maintain customer loyalty.
Qualifications :
About Company
Safe Shield Health Advisors is a dynamic organization focused on growth and excellence. We believe our team members are our greatest assets and strive to provide them with opportunities to thrive. By fostering a supportive environment, we encourage personal and professional development, allowing our employees to elevate their careers within the company.
We are a no-nonsense organization with a singular focus on results. We recognize and reward those who achieve, ensuring that success is celebrated. Our culture of hard work, innovation, and collaboration fosters a community where everyone contributes to our goals.
As we continue to grow, we invite motivated individuals to join us. At Safe Shield Health Advisors, we provide the tools and support for our team members to excel. Your success is our success, and together, we're building a future filled with possibilities.
Salary : $65,000
