What are the responsibilities and job description for the Account Retention Specialist position at Safe Streets?
"We exist to enhance the quality of life of people everywhere through protecting what they value most." In staying true to our SAFESTREETS' Mission Statement, we have immediate openings for Account Retention Specialists.
The process is simple: We'll provide a robust account pipeline with commission potential.
Our Save Agents [in-house title] work with new customer accounts, getting them across the finish line for their ADT security essentials installation. You'll also be able to take initiative in rescuing new customer installation appointments that have yet to be completed. The best part is you'll have the benefits of uncapped commission without the hassle of generating your own accounts.
New to this industry? We'll set you up to succeed.
Feel confident in knowing that we have Save Agents with backgrounds in every type of industry that have made a seamless and successful transition into our Inside Sales department. We provide OTJ training and all the resources you need to be as successful as possible as quickly as possible. With a best-in-class Inside Sales team designed to equip you with all the skills, all you need is a positive attitude, a passion for customer service, and a flexible, ambitious work ethic.
Skip the waiting and get talking with a recruiter ASAP
If you're ready to talk with us, we're ready to talk with you. After applying here with a resume, email our recruiters (jsanders@safestreets.com & dshirley@safestreets.com) directly to get on a phone call as soon as possible. We have a concise, two-step interview process to get strong candidates across the finish line quickly.
The Responsibilities:
- Saving brand-new customer accounts from cancellation in the early stages of installation
- Customer interaction – You’ll be the first post-sale contact our customers have with SafeStreets
- Demonstrating knowledge of the ADT product and presenting security solutions
- Working with our Inside Sales Team to provide a seamless customer experience
What we Offer:
- UNCAPPED commission opportunity!
- Scheduling flexibility
- OTJ Training
- Medical/Dental/Vision/Life Insurance/401K for Full-Time Employees
- Growth & advancement opportunities
Qualifications:
- Entrepreneurial and career-oriented mindset
- Strong desire to succeed
- Self-starter and self-managed
- Customer service, written and verbal communication skills
SafeStreets values the safety of our employees and customers. That is why we are committed to providing personal protective equipment (PPE) or stipends to our technicians to further ensure their safety.
Safe Streets is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs. Safe Streets does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), marital status, age, national origin, sexual orientation, disability, genetic information, military service, or any other status protected under federal, state, or local law.
Applicants have rights under Federal Employment Laws.
FMLA - https://www.dol.gov/agencies/whd/fmla
EEO- https://www.eeoc.gov/history/equal-employment-opportunity-act-1972
EPPA - https://www.dol.gov/agencies/whd/polygraph
