What are the responsibilities and job description for the Front Office/Receptionist position at Safeguard EnviroGroup?
Great opportunity! We are a privately owner and operated indoor environmental company that specializes in areas such as : mold, asbestos, lead, and fire. We are looking for a Front office staff member to assist with intake of new jobs, obtaining necessary information, assisting with invoicing, directing calls, obtaining work authorizations, handling general emails, etc. You will act as the voice of our company and ensure customers receive excellent customer service. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.
Some Responsibilities :
Gather information from callers and follow up appropriately.
Ensure timely and accurate customer service.
Handle specific customers requests.
Complete job intake forms.
Respond to general email inbox
Create invoices in Quibooks
Send and follow up on work authorizations
Some Skills Required :
Proven work experience in a front office setting.
Hands-on experience with office machines (e.g. fax machines and printers)
Customer Service.
Proficiency in English (oral and written)
Solid knowledge of MS Office, particularly Excel and Word
Excellent communication and people skills
Good organizational and multitasking abilities.
Problem-solving skills
Quikbooks experience.
High School diploma; additional certification is a plus
If you feel you are a match, please send your resume. You can visit our website for more information about what we do.
https : / / www.safeguardenviro.com /
Salary : $19