Workflow Coordinator

SHOP PLANNER

Are You a Master of Organization and Coordination?

Do you thrive in a role where juggling multiple priorities and maintaining operational excellence are key? Are you eager to contribute to a high-performing pump repair shop by driving efficiency and ensuring quality results? If you’re detail-focused, dependable, and eager to grow, this opportunity as a Shop Planner might be perfect for you.

Role Overview

As a Shop Planner, you will play a critical role in managing workflows, prioritizing tasks, and keeping projects on track in a fast-paced pump repair shop. Working closely with the shop leadership team, you’ll ensure operations run smoothly and deadlines are met without compromising on quality. This position calls for exceptional organizational abilities, a proactive mindset, and a strong desire to learn and adapt.

Key Responsibilities:

• Task Scheduling: Plan, assign, and monitor service orders to meet timelines and ensure efficiency.
• Team Collaboration: Serve as a liaison between sales, management, and shop staff to communicate progress and address any project concerns.
• Issue Resolution: Identify and tackle challenges in production or repair workflows to keep operations on course.
• Accurate Record-Keeping: Maintain organized documentation, including repair logs, project updates, and assembly notes.
• Quotes and Reports: Prepare repair summaries and cost estimates with input from mechanics and technicians.
• Technology Utilization: Leverage ERP systems (e.g., Prophet 21), Microsoft Office tools, and SharePoint to manage and track shop activities.
• Support Duties: Assist with occasional tasks such as picking up or delivering parts or materials.

What You Bring:

Skills & Experience:

• Proven ability to effectively prioritize and manage multiple tasks.
• Strong communication skills, both written and verbal.
• Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint) and experience with ERP systems like Prophet 21 is a plus.
• Mechanical aptitude and an interest in learning pump repair processes.

Mindset & Attributes:

• A practical approach to decision-making, backed by data and context.
• Resourceful and solutions-oriented with a willingness to take initiative.
• Flexible team player who thrives in a collaborative environment.
• Dependable, punctual, and committed to delivering excellent work.

Requirements:

• High school diploma or equivalent.
• Previous experience in planning, logistics, accounting, or shop operations is a plus but not required.
• Willingness to learn about pump repair and related processes.
• Valid driver’s license for occasional errands.

Why Join Us?

In this role, you’ll be part of a team that values innovation, teamwork, and continuous growth. You’ll have the opportunity to make a meaningful impact while advancing your skills and career in a supportive and engaging environment.