What are the responsibilities and job description for the Customer Service Expert position at SafeHaven Pest Control, LLC.?
Opportunity for a Customer Service Expert at SafeHaven Pest Control
About Us:
At SafeHaven Pest Control, our purpose is to create a positive impact on our team and their families while serving and protecting our clients where they learn, work, and live. If you're looking for more than just a job and want to be part of a team that feels like family, SafeHaven is the place for you.
Benefits:
- 10 Paid Holidays
- 10 Paid Time Off Days
- 100% Company Paid Health Insurance
- Dental & Vision Insurance (50% covered by SafeHaven)
- Matching Simple IRA
- Paid Training
- Family-oriented work enviroment
Position Overview:
Do you thrive in a fast-paced, dynamic office environment? Are you passionate about customer satisfaction and enjoy supporting your team? We’re looking for a dedicated Customer Service Expert to join our growing team!
Responsibilities:
- Answering inbound calls
- Completing daily action plans with a task-oriented mindset
- Promptly communicating with clients through text platforms
- Maintaining accurate data in Pest Pac-CRM for seamless communication
- Using our core values as a guide for decision-making
Skills and Qualifications:
- Strong interpersonal and communication skills
- Exceptional project management and organizational abilities
- Attention to detail and accuracy
- Proficiency in computer skills
- Ability to thrive in a high-paced environment with minimal supervision
- Self-starter mentality with a willingness to contribute to company growth
- Excellent phone etiquette and customer service skills
Education and Training:
No formal education requirements; on-the-job training provided
Experience Requirements:
Minimum 2 years of customer service experience
Core Values:
At SafeHaven Pest Control, we uphold seven core values to guide our daily operations:
- Put Your Cape On
- C4 (Clear, Concise, Continuous Communication)
- Be A Pro
- Respect Boundaries
- Servant's Heart
- Celebrate Failure
- Everyone Matters
You'll learn more about these values during the interview process and as part of your ongoing training with us.
Application Process:
To be considered for this position.
Step 1
please submit your resume along with answers to all four questions in this portal.
Step 2
Email Michael Bosco at "Michael@SafeHavenPest.com and in the subject line please type, "I Am the Best Candidate" and let us know why in the email.
We are excited to welcome potential candidates to our team and look forward to meeting you!
Salary : $18
