Fulfillment Center Lead - PM

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.


A Brief Overview
The Fulfillment Center Lead is responsible for supporting the DC Operations Manager and DC Operations Supervisor with all assigned tasks within the department. The Lead will provide line management to the team, oversee training and coordinate workflow and provide support to meet department production goals in a safe and efficient manner. Lead will also provide front-line direction when DC Operations Manager and DC Operations Supervisor is out of the building.

What you will do

• Provides guidance, support and direction regarding operational practices and procedures, equipment operation, glass-handling methods, and safety procedures in order to achieve performance goals and helps monitor staff in following standard operating procedures (SOP’s)
• Organizes and directs the workflow within the department (ex: assigning picks, moving associates to new tasks)
• Responsible for onboarding and training of associates on a variety of position-related processes, procedures, and tasks to ensure all can fully understand and complete job tasks and responsibilities
• Monitors equipment or processes and communicates problems to Supervisor; Encourages and monitors warehouse cleanliness and housekeeping initiatives on a daily basis

Safety

• Identifies the safety risks and hazards with each task that is completed and mitigate and/or eliminate the risks or hazards to ensure safe working conditions
• Personally exhibits safe working behaviors to the safety standards that have been established
• Follows all injury reporting and investigation procedures in the event of an accident
• Ensures the team safely operates material handling equipment, has appropriate training, follows safety procedures and maintains proper housekeeping
• Performs duties of inbound and outbound orders to achieve departmental goals as needed
• Performs other duties as assigned
• Complies with all policies and standards

Education Qualifications

• High School Required

Experience Qualifications

• Less than 1 year leadership or supervisor experience Preferred
• 1-3 years supply chain operations experience Required

Skills and Abilities

• Ability to work in a variety of environmental conditions in warehouse and dock areas (seasonal heat and cold in environment that is not air conditioned), and repeatedly lift up to 35lbs and occasionally lift up to 50lbs
• To safely operate the order picker and comply with equipment manufacturer specifications and required safety regulations, there is a weight limit set at 300 pounds. If you are hired to operate this equipment, you will need to weigh under 300lbs.
• Must be able to operate Material Handling equipment (order picker, reach truck and forklift)
• Ability to satisfy all Personal Protective Equipment (PPE) requirements as outlined in the Field Supplemental Handbook (High proficiency)
• Ability to make informed decisions, problem solve, multi-task and maintain flexibility and follow through as required.
• Experience with WMS systems and mobile RF technology.
• Familiar with LTL and small package shipping protocol.
• Excellent written and verbal communications skills (High proficiency)
• Consistently demonstrates the Safelite Spirit:
• Can-Do-Attitude - finds ways to say ""yes"", resourceful in the face of a challenge, fully engaged in work with energy and enthusiasm, actively looks for opportunities to self-develop
• Caring Heart - cares about customers and other associates, lives our values, has the courage to always do the right things
• Service Mindset - enjoys helping people, likes playing on a team, works collaboratively (High proficiency)

Leadership Expectations:

• Acts as a positive role model and demonstrates a positive leadership shadow (committed to the team, trustworthy, confident, connects with others, continuously improves, self-aware, delivers a broad perspective)
• Inspires people to do their best by demonstrating a sincere concern for other’s well-being
• Demonstrates collaboration with peers, leaders and external partners
• Listens to others with the intent to gain insight and demonstrates an openness to thinking differently based on other’s points of view
• Ability to conduct oneself in approachable manner (projects stability/calmness) while guiding the team to solve problems and be self-sufficient (Medium proficiency)
• Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

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