What are the responsibilities and job description for the Store Manager in Training position at Safelite Group, Inc.?
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
Store Managers-in-Training (SMiT) are aspiring leaders focused on obtaining the skills needed to guide team members and ensure the operation's success by implementing strategies and adhering to best practices. Collaborating with the Store Manager, they will learn to oversee the store and foster a culture of high performance and engagement. They will become adept at managing daily operations through a team approach, aiming to achieve their store's business objectives. By working closely with the Store Manager, they will develop a methodical approach to operations, consistently determining which strategies to employ to drive results. To maintain customer focus and boost sales, they will learn to cultivate an engaging environment and deliver outstanding customer experience. Store Managers-in-Training are responsible for holding team members accountable and consistently meeting customer expectations. They need to prepare for the future by identifying, developing, and retaining talented teams that include Technicians and Repair Specialists. Success in this role requires being an effective communicator, a strong team builder, and a good collaborator. They must carry out the company's best practices and processes and be flexible and adaptable as Safelite's business model evolves
What you will do
PEOPLE LEADERSHIP Team Development and Retention
- Partner with the Store Manager on the full cycle of talent fundamentals, including hiring, onboarding, coaching, training, development, performance management, termination, culture and engagement of their team.
- Identify the capabilities needed to meet the current needs of the store in partnership with Store Manager.
- Evaluate current capabilities, identify gaps, and prioritize assignments for Repair Specialists and Technicians.
- Provide regular coaching and development that focuses on recalibrations, productivity, quality, NPS and VAPs.
- Create a rewarding and positive work environment that encourages the retention of associates. Identify and address any barriers to retention, including managing associate work-related concerns.
OPERATIONAL MANAGEMENT Business and Strategy Implementation
Store Operations
OTHER Internal Collaboration
Operational Best Practices
Performs other duties as assigned
Complies with all policies and standards
Education Qualifications
Experience Qualifications
Skills and Abilities
Physical requirements are inclusive of, but not limited to, the following :
Builds Effective Teams
Communicates Effectively
Talent & Retention
Knowing the Business
Focus on the Customer
Managers Complexity
Delivers Results
Self-Development
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
Base Pay Range Min - Max ( in $USD) :
59,900.00 - $86,940.00
Internal Associates : Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity : Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com / Careers.
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and / or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
Salary : $59,900 - $86,940