Claims Examiner Trainee

If you have a passion for customer service, an active Claims Adjuster license, and are seeking an entry-level position to kickstart your career as a Claims Examiner, we want to hear from you! Apply today for our four-week training program to launch your career in Claims.

Position will start on April 28th, 2025.

Must be able to travel to our office in Temple Terrace, FL 33637 during the training period.

Job Summary

Manages a pending caseload of low to moderate severity and complexity homeowners claims in a team environment. Ensures prompt, effective, and courteous handling of all claims to policyholders and claimants with special emphasis on complying with appropriate guidelines.

Duties And Responsibilities

• Interview and correspond with policyholders, public adjusters, and attorneys, while delivering exceptional customer service
• Examine claim forms and records to determine coverage
• Responsible for all phases of property claims adjusting
• Manage and direct field adjusters and vendors
• Review case reserves on all assigned claim files to cover probable costs
• Approve or deny adjuster and contractor estimates of damage and loss amounts
• Prepare written reports of investigation, coverage, and damages within the CFMS
• Negotiate and settle claims within authority
• Draft denial letters for Claim Manager or Supervisor review
• Direct defense counsel on files and manage expenses
• Investigate and pursue subrogation opportunities
• Maintain accurate and complete files
• Handle claims in the Gulf Coast region
• Other tasks, projects, and duties as assigned
  
  

Qualifications

• Valid Adjuster’s license; Safepoint will train employee in all facets of claims adjusting. License required for Florida, Texas, Louisiana, and Alabama
• Associate’s Degree required; Bachelor’s Degree preferred. A combination of education and significant directly related experience may be considered in lieu of degree
• At least 2-3 years of experience processing personal property and/or liability claims
• Proficiency with Microsoft Office products
• Xactimate experience preferred
• Excellent communication skills
• Ability to work independently in a fast-paced environment with exceptional attention to detail and organizational skills
  
  

Essential Functions

• Ability to think critically, research, and evaluate coverage on assigned claims and determine appropriate settlement values
• Ability to communicate effectively verbally and in writing with internal departments and direct reports, and external vendors, stakeholders, and policyholders
• Ability to manage internal Claims Systems and maintain data
• Ability to effectively communicate verbally and in writing
• Ability to offer exceptional customer service
  
  

Compensation And Benefits

We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:

• Market Competitive Wages
• Prof. Development and Educational Assistance Programs
• Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
• Paid Time-Off (Discretionary, PTO, Parental Leave, and others)
• Company Paid Holidays
• Health Insurance
• Dental Insurance
• Vison Insurance
• Short and Long Term Disability Insurance
• Flexible Spending Accounts with Company Contribution
• Health Savings Accounts with Company Contribution
• Employee Life and AD&D Insurance
• Dependent Life and AD&D Insurance
• Company paid AAA Membership
• Company paid Identity Theft Protection
• Other Ancillary Insurance Benefit Programs
• And more…
  
  

Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.

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