Lead Commercial Installation Technician

Lead Commercial Installation Technician

SafeTouch Security, a recognized company serving the community for over 30 years, values its employees as the cornerstone of our success. We are a minority-owned business enterprise and one of the nation’s largest security integrators. Join our team and become part of a culture dedicated to excellence and innovation.

Job Summary

The Lead Commercial Installer will lead the installation of electronic security systems valued from $10,000 to over $3 Million. This role calls for a hands-on worker in the field, a strategic thinker with a proven track record in managing complex installations, strong leadership skills, and the ability to handle high-pressure situations effectively. The ideal candidate will have extensive experience in electronic security, access control, surveillance, and fire alarm systems.

Duties and Responsibilities

• Oversee the execution of commercial electronic security system installations. Ensure projects are completed on time, within budget, and to the highest standards.
• Lead a team of installation technicians and subcontractors. Provide guidance, training, and support to ensure successful project execution and professional development.
• Develop and maintain relationships with clients and vendors. Address issues or concerns promptly and professionally to ensure client satisfaction and smooth operations.
• Ensure the proper installation, configuration, and integration of electronic security systems, including access control, surveillance systems, gate operators, alarm systems, and other low-voltage technologies.
• Conduct regular site inspections and quality checks to ensure compliance with project specifications and industry standards.
• Work with project managers to identify job timelines, scope, and design changes.
• Maintain detailed records of project progress, including installation reports, change orders, and equipment inventories. Prepare and present status reports to stakeholders.
• Identify potential risks or issues related to installation projects and develop effective mitigation strategies.
• Stay updated on industry regulations, codes, and standards.
• Ensure all safety guidelines are followed.
• Participate in an on-call rotation.
• Other duties as business needs require.

Requirements

• High school diploma or equivalent.
• Minimum of 1 year of experience in leading the installation of integrated security systems with a focus on high-value projects.
• In-depth knowledge of electronic security systems, including access control, video surveillance, gate operators, intrusion detection, fire alarms, and other low-voltage technologies.
• Proficiency in Microsoft Office Suite. Experience with Salesforce preferred.
• Proven ability to lead and motivate a team of technicians and subcontractors. Strong organizational and problem-solving skills.
• Excellent communication, leadership, teamwork, and relationship-building abilities.
• Pass a drug screen and background check.
• Valid driver's license with a driving record that meets insurance requirements (if applicable).
• Willingness to travel up to 50% of the time, including potential overnight stays and travel to various project sites.

Physical Requirements

• Work inside and outside, including attics, crawl spaces, and roofs.
• Remain stationary at a desk, standing, and moving from place to place for prolonged periods.
• Move equipment and materials up to 50 pounds.
• Observe details at close range.
• Handle products, take notes, operate technology, and present information.
• Read documents and presentations using electronic devices and hard copy materials while interacting with others.
• Exchange accurate information in person, over the phone, in writing, and electronically.
• Communicate clearly and articulately for presentations and interpersonal interactions so others will understand.
• Drive to work, client sites, and as business needs require.
• Navigate uneven or slippery surfaces or both.
• Safely ascend and descend stairs and ladders as needed.
• Bend, kneel, crouch, and reach for extended periods.

Job Type: Full-time, non-exempt.

Work/Base Location: Tampa II

Core Work Hours/Availability:

• 7 AM – 4 PM Monday – Friday.
• Overtime as business needs require.
On-call on a rotational basis.

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Travel: Up to 50% of the time, including some potential overnight stays and travel to various project sites.

Compensation and Benefits:

• Competitive pay
• Monthly incentive opportunities
• Comprehensive benefits package (medical, dental, vision)
• Paid time off and holidays
• Travel expenses covered
• Opportunities for professional development and career growth

SafeTouch Security is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.