Inside Sales Representative

Inside Sales Representative (Outbound Sales)

Location: Foxborough / N Attleboro, MA

Employment Type: Full-Time

Reports to: Sales Director

About QBS

QBS, provider of Safety-Care®, is a leader in behavioral crisis prevention training. Through our train-the- trainer model, we equip organizations—including schools, healthcare providers, and human services professionals—with the skills to reduce workplace crises and improve care. Our small but high-impact team supports over 250,000 certified professionals, making outbound prospecting and sales automation critical to our next phase of growth.

Position Summary

High-energy, tech-savvy Inside Sales Representatives

who are comfortable with high-volume outbound sales and modern sales automation tools. Your role is to prospect, qualify, and convert leads using a structured playbook and cutting-edge B2B sales technology.

Key Responsibilities

High-Volume Outbound Prospecting:

• Execute 100 touchpoints per day across calls, emails, and LinkedIn
• Use Apollo, Outreach, Salesloft for automated but personalized outreach
• Target school district administrators including but not limited to Special Ed leaders, Federal Program Directors and Title Coordinators. Also, target private Autism Therapy Agencies (ABA Agencies)
  
  
  

Scalable Personalization:

• Use dynamic email sequences and AI-driven sales insights
• Tailor outreach at scale without losing personal touch
  
  
  

Pipeline Management:

• Keep Salesforce updated in real-time with accurate lead statuses, follow-ups, and meeting notes
  
  
  

Qualify and Convert Leads:

• Conduct structured discovery calls to assess fit and move prospects through the sales funnel
• Achieve monthly, quarterly, and annual revenue targets by developing new business via phone sales
• Deliver professional sales presentations to high-level decision makers with the ability to close business via phone
  
  
  

Leverage Sales Intelligence Tools:

• Use Gong to review calls, improve messaging, and refine your sales approach
  
  
  

Hit and Exceed KPIs:

• Consistently meet targets for outreach volume, meetings booked, and closed deals
  
  
  

Attend Conferences:

• Work regional and national conferences
  
  
  

Requirements

• 1-3 years of outbound sales experience
• Strong ability to balance automation with thoughtful personalization
• Experience with Salesforce CRM and sales automation tools like Apollo, Outreach, Salesloft, and Gong
• Excellent communication, objection-handling, and consultative sales skills
• Highly motivated, goal-driven, and comfortable with high-volume prospecting
  
  
  

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k) with company match
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Professional Development
  
  

QBS is an Equal Opportunity Employer. QBS will not discriminate against any employee or applicant for employment because of race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. QBS will grant employment, without regard to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law.